Bull's Eye Award: Innovator of the Year
Network managed services provider ARRC Technology has been serving the technology market for over 17 years. Started in 1992, the company has grown from a PC repair shop to a $200,000-a-month MSP that provides a unique hardware licensing product to clients through its reseller community.
ARRC’s CharTec solution is branded as a "hardware as a service," or "HaaS." The service provides customers with hardware refreshes and licensing as part of its managed services offerings. ARRC designs and builds its own hardware and supplies it to customers and offers hardware upgrades every three years.
Just like any MSP offering, the cost savings message speaks loudly to customers and prospects, but ARRC is unique in that the company is providing MSP value with hardware. HaaS customers enjoy the elimination of upfront cost for hardware, the peace of mind knowing the network is standardized, and 24/7 monitoring and support for one flat monthly investment.
ARRC also provides an array of other IT services, including networking, custom computer systems, network design, telecommunications systems, installation, maintenance and support.
ARRC has grown organically since its founding in 1992 and has never taken venture money or loans. Instead, President Alex Rogers sold his only asset, a horse named Trooper, for $300 and borrowed a desk from a friend. The company, based in Bakersfield, Calif., now has 50 employees.