The Rise of the Knowledge Worker: As processes are automated and outsourced, most employees are becoming knowledge workers.
A recent report by the Corporate Executive Board (CEB) predicts that within five years two out of three IT roles will be shifted to business services, evolve into business roles or be externalized. These are the ten trends that are going to cause such a rapid shift. CEB predicts a 60 percent/40 percent shift between demand-side and supply-side changes that will cause the evolution of IT. Here's the organization's take on the matter.
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