Reseller InfoSystems Sews Up Goody's DealBy Jeffrey Burt | Posted 2003-11-10 Email Print
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Reseller InfoSystems stitches close ties with clothes maker.
When Ken Boyd walked into Goody's Family Clothing Inc. six years ago, he wasn't just starting a new job as technical services director; he was walking into a new way of doing business.
As lead systems analyst at his previous company, Boyd had grown accustomed to going through IBM directly for products and servicesand IBM had always delivered. But by the time he joined Goody's, the Knoxville, Tenn., company was evolving and needed more specialized service. IBM, too, was starting to change some processes and beginning to offload services and direct sales to channel partners that offered more expertise in certain areas.
So when Boyd called his IBM contact to ask about an RS/6000 to run a new application for Goody's, he was surprised when the representative pointed him to a Chattanooga, Tenn., reseller, InfoSystems Inc.