BigFix Launches Partner Program, Offers Symantec Alternative

By Jessica Davis  |  Print this article Print

Looking to grab more business from partners who may be disenchanted with big security vendors such as Symantec, systems management and security vendor BigFix has launched a formal channel partner program and named a Symantec and CA veteran as its channel chief. BigFix is seeking both VARs and MSPs for its PlatformONE program.

Has your systems management or security vendor recently taken more business direct? Looking for an alternative to Symantec or another security giant? BigFix is introducing its formal channel partner program called PlatformONE and has added a Symantec and CA channel veteran as its channel chief.

BigFix’s solution uses an agent-based technology to deliver intelligence (patch management, applications) to nodes on the network. The solution has been deployed in environments with anywhere from 1,000 to 300,000 nodes.

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Suzanne Swanson has joined the company and is launching a channel program for three types of partners—resellers, managed service providers (MSPs) and technology partners/ISVs. BigFix already has about 125 partners around the world, including 25 MSPs, with the majority having signed up in the last six months.

"This year we expect to drive more than 50 percent of our bookings through partners," Swanson told Channel Insider.

Swanson said that BigFix provides real-time visibility into management functions and lets customers see it all in a single console. The solution can be up and running in days or weeks, she added.  

Pricing for the solution varies and is based on the number of modules deployed. The software is delivered as a perpetual enterprise license model, in a subscription form or as a managed services provider delivering the service. MSPs host the solution at their own site and install agents at the customer sites at each node. MSPs typically purchase a number of devices upfront and deploy them to customers and then report back to BigFix on a monthly basis.

"We are committed to being partner-centric," Swanson said.

Jessica Davis covers the channel for eWeek and Channel Insider. Her technology journalism career began well before anyone heard of the World Wide Web and has included stints at Infoworld, Electronic News/EDN, and the Philadelphia Business Journal. Her work has also appeared on CNN and Forbes.com. She has covered hardware, software and networking, as well as the business side of technology. She has won several journalism awards, including a national ASBPE award for best staff-written column, and was named Marketing Computers hardest working tech journalist on their inaugural list of top tech journalists. Jessica can be reached at jessica.davis@ziffdavisenterprise.com