dcsimg
 

TomorrowNow Shuts Down Customer Support Program

By Renee Boucher Ferguson  |  Posted 2007-11-21 Email Print this article Print
 
 
 
 
 
 
 

WEBINAR:
On-Demand

Re-Thinking HR: What Every CIO Needs to Know About Tomorrow's Workforce


The beleaguered SAP subsidiary is creating a new program, but clients without an interim plan may lose service.

Embattled SAP subsidiary TomorrowNow is ending its current customer support program as of Nov. 21, a move that could mean an interruption in service for customers that have yet to set up an alternative.

TomorrowNow, which offers third-party application support, is shutting down the service that it offered on its own computers and on its own premises. The company is creating another support program that will be on client computers and premises, according to a Nov. 1 letter to customers from Andrew Nelson, TomorrowNow CEO at the time.

TomorrowNow announced Nelson's resignation Nov. 19. Other top management executives also left the company.

TomorrowNow's fate won't ruin third-party app support. Click here to read more.

In the letter, Nelson urged customers to work with TomorrowNow representatives to develop an interim plan until the new support program is in place. The letter did not say when that new program would be up and running.

Read the full story on eWEEK.com: TomorrowNow Shuts Down Customer Support Program

 
 
 
 
 
 
 
 
 
























By submitting your information, you agree that channelinsider.com may send you channelinsider offers via email, phone and text message, as well as email offers about other products and services that channelinsider believes may be of interest to you. channelinsider will process your information in accordance with the Quinstreet Privacy Policy.

 
 
 
 
 
 

Submit a Comment

Loading Comments...
























By submitting your information, you agree that channelinsider.com may send you channelinsider offers via email, phone and text message, as well as email offers about other products and services that channelinsider believes may be of interest to you. channelinsider will process your information in accordance with the Quinstreet Privacy Policy.

 
 
 
 
 
 
 
 
 
Thanks for your registration, follow us on our social networks to keep up-to-date