Tech Data Unveils Managed Print Services

By Sara Driscoll  |  Print this article Print


Desktop-as-a-Service Designed for Any Cloud ? Nutanix Frame

The distributor signs a deal with FMAudit, enabling VARs to offer printing solutions as a service.

VARs will be able to tailor and design a managed service for printing solutions following a deal between Tech Data and FMAudit.

FMAudit provides managed print services tools, including its Rapid Print Assessment software, which provides automated metering, reporting, and consumable and service alerts. The agreement, which falls into Tech Data's Printing Solutions SBU (Specialized Business Unit), will enable VARs to offer remote printer management, warranties, services, sales, maintenance and other services to users on most printers, according to Wendy Linsky, vice president of peripherals product marketing.

"This is the first of a number of managed services announcement from the Printing Solutions SBU," Linsky said. "This will provide VARs with the opportunity to sell the printer, [and it will] also provide a solution selling printing in a cost-per-page way with industry best practice and assessment of exactly what kind of printing solution the end-user needs."

She added that solution providers will be able to manage disparate systems within a customer and can charge either monthly or per seat. "It is all customizable, according to the end-user's needs," she said.

FMAudit also provides VARs with reporting, account management and analysis tools.

Click here to read more about how Konica Minolta is moving printers from commodity to value.

Linsky said the industry must move out of the commodity space and into the solutions market. "On the hardware itself margins are continuing to collapse, and from a long-term perspective we have to move into solution selling for printers."

Any Tech Data reseller can sell the offering, and the distributor will be providing training and support.

Sara Driscoll began her journalism career at 16 years old on her local newspaper, The Watford Observer. Working part time, she covered a range of beats. Leaving to complete her Journalism Degree at Bournemouth University, UK, Sara then went on to graduate and work for Emap. She began as a reporter on APR, Emap's construction title, being promoted to senior reporter with a year.Sara then joined VNU Business Publications as Deputy News Editor on CRN, the weekly trade title for channel players. She covered industry/business news from vendors, distributors and resellers, product announcements, partner announcements as well as market and trend analysis, research and in depth articles to predict up and coming trends in the sector. She was promoted within a year to News Editor, a year later to Deputy Editor and the following year became Editor. Sara remained editor of CRN for three years, launching the magazine on new platforms including CRN TV and eBooks, as well as several magazine and web site redesigns. She was called on for expert industry comment from various publications including appearing on live BBC news programs. Sara joined Ziff Davis Enterprise as Editor of eWeek Channel Insider. She runs the title in all formats – online up to the minute news, newsletters, emails alerts and events. She also manages the brand of Channel Insider in all formats - events, shows, awards, panel debates and roundtables.Sara can be reached at:sara.driscoll@ziffdavisenterprise.com

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