Symantec May Not Name New Global Channel Chief

By Jessica Davis  |  Print this article Print


Desktop-as-a-Service Designed for Any Cloud ? Nutanix Frame

Symantec COO Enrique Salem told reporters at the Symantec PartnerEngage conference that Symantec may not replace outgoing global Channel Chief Julie Parrish, and instead look to another structure for its channel operations.

Reports out of the Symantec PartnerEngage 2008 in Washington DC this week say that Symantec Chief Operating Officer Enrique Salem may not replace Global Channel Chief Julie Parrish who recently announced her resignation from that position. Instead, Salem acknowledged Symantec may instead go with some kind of more regionally-based structure to manage the company's channel operations.

Salem, is the executive who made comments at a financial analysts meeting in June 2008 that were perceived to be very negative around Symantec's channel commitment. Julie Parrish came back to defend Symantec's intentions around the channel soon after Salem's comments came to light.

So do Salem's comments regarding replacing Parrish indicate the company is less committed to the channel now?  Not really, says Tiffani Bova, vice president, research, covering Indirect Channel Programs and Sales Strategies worldwide at Gartner.

Rather, Symantec's commitment to the channel should be measured in terms of the company's investment in channel-centric infrastructure and not necessarily how the company chooses to organize its channel executives.

"Having a 'global' channel leader is less important than having a globally consistent program to leverage economies of scale," Bova says. "If (if is the operative word here) it can be accomplished with a strong regional team who is all marching in the same direction - then a vendor could still be successful...

"Where the commitment will come to light is in channel investment, rules of engagement, dedicated resources and pricing/margins while they broaden their portfolio and move to more 'SaaS' offerings," Bova adds.


Jessica Davis covers the channel for eWeek and Channel Insider. Her technology journalism career began well before anyone heard of the World Wide Web and has included stints at Infoworld, Electronic News/EDN, and the Philadelphia Business Journal. Her work has also appeared on CNN and Forbes.com. She has covered hardware, software and networking, as well as the business side of technology. She has won several journalism awards, including a national ASBPE award for best staff-written column, and was named Marketing Computers hardest working tech journalist on their inaugural list of top tech journalists. Jessica can be reached at jessica.davis@ziffdavisenterprise.com

Submit a Comment

Loading Comments...