Novell Targets SMB Market with Partnerships

By Steven Vaughan-Nichols  |  Posted 2006-01-31 Email Print this article Print


Novell is shifting its Linux services to its partners.

Novell announced Jan. 30 that it will start bundling support and training offerings with SUSE Linux Enterprise Server for small and medium-sized businesses via its channel partners.

This news came only days after Novell announced that, as of March 1, the Linux company will no longer force users into CLAs (contract license agreements), which attached service and maintenance agreements to the software deal.

Novell made it clear that with this new offering, Novell solution provider partners would be the ones that would be delivering support and online assistance to SMB customers.

For customers, Novell also pointed out that it provides free training.

"We are seeing a growing interest in Linux by small and medium-size businesses," said Jodi Honore, vice president of vendor management at major distributor Ingram Micro.

"With an offering that is easy to explain, deliver and support, solution providers, previously apprehensive of taking on a new operating system, can now build their Linux practice and gain new customers," Honore said.

Read the full story on Linux-Watch: Novell Targets SMB Market with Partnerships

Steven J. Vaughan-Nichols is editor of's Linux & Open Source Center and Ziff Davis Channel Zone. Prior to becoming a technology journalist, Vaughan-Nichols worked at NASA and the Department of Defense on numerous major technological projects. Since then, he's focused on covering the technology and business issues that make a real difference to the people in the industry.


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