No. 2: Software as a Service

By Lawrence Walsh  |  Print this article Print

The Dow Jones is bleeding billions, but solution providers say key technologies continue to drive strong profitability. Here are the top 10 technologies according to Channel Insider readers.

2. Software as a Service (SaaS)
2008 Profitability Rating: 23%
2007 Profitability Rating: N/A
Profitability Change: N/A

Solution and managed service providers are beginning to discover the profit power of selling and delivering hosted applications as a service. Sure, ASP remains one of the most beguiled three-letter acronyms in the business, but the emergence of SaaS is providing solution providers with a new offering that relieves their customers of the complicated task of managing multiple licenses and constantly being caught in the upgrade cycle. Managed service providers are finding that once hardware comes under management, SaaS is the next highest customer request.

Lawrence Walsh Lawrence Walsh is editor of Baseline magazine, overseeing print and online editorial content and the strategic direction of the publication. He is also a regular columnist for Ziff Davis Enterprise's Channel Insider. Mr. Walsh is well versed in IT technology and issues, and he is an expert in IT security technologies and policies, managed services, business intelligence software and IT reseller channels. An award-winning journalist, Mr. Walsh has served as editor of CMP Technology's VARBusiness and GovernmentVAR magazines, and TechTarget's Information Security magazine. He has written hundreds of articles, analyses and commentaries on the development of reseller businesses, the IT marketplace and managed services, as well as information security policy, strategy and technology. Prior to his magazine career, Mr. Walsh was a newspaper editor and reporter, having held editorial positions at the Boston Globe, MetroWest Daily News, Brockton Enterprise and Community Newspaper Company.

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