No. 3: Managed Services

By Lawrence Walsh  |  Print this article Print

The Dow Jones is bleeding billions, but solution providers say key technologies continue to drive strong profitability. Here are the top 10 technologies according to Channel Insider readers.

3. Managed Services
2008 Profitability Rating: 23%
2007 Profitability Rating: 19%
Profitability Change: +4%

 "White hot" is the only way to describe managed services. We’ve long heard that managed services would be good because of its recurring revenue streams and high margins. What many who have survived the tumultuous build out period are finding is that monitoring gives them deep insight into their customers’ needs, which translates into higher hardware and software sales opportunities. Everyone from Dell to local solution providers are getting into the managed services game for these reasons.

Lawrence Walsh Lawrence Walsh is editor of Baseline magazine, overseeing print and online editorial content and the strategic direction of the publication. He is also a regular columnist for Ziff Davis Enterprise's Channel Insider. Mr. Walsh is well versed in IT technology and issues, and he is an expert in IT security technologies and policies, managed services, business intelligence software and IT reseller channels. An award-winning journalist, Mr. Walsh has served as editor of CMP Technology's VARBusiness and GovernmentVAR magazines, and TechTarget's Information Security magazine. He has written hundreds of articles, analyses and commentaries on the development of reseller businesses, the IT marketplace and managed services, as well as information security policy, strategy and technology. Prior to his magazine career, Mr. Walsh was a newspaper editor and reporter, having held editorial positions at the Boston Globe, MetroWest Daily News, Brockton Enterprise and Community Newspaper Company.

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