dcsimg
 

Microsoft CRM to Benefit from New Office Bridge

By Dennis Callaghan  |  Print this article Print
 
 
 
 
 
 
 

WEBINAR:
On-Demand

Re-Imagining Linux Platforms to Meet the Needs of Cloud Service Providers


The company releases the technical beta of its Microsoft Office Information Bridge Framework, which will allow it to form stronger ties between its Microsoft CRM application suite and the Office suite.

At its TechEd conference in San Diego, Microsoft on Monday released the technical beta of its Microsoft Office Information Bridge Framework, which will allow the company to form stronger ties between its Microsoft CRM application suite and the Office suite, company officials said.

The Office integration framework will allow Microsoft Corp. to develop deeper levels of integration with Microsoft Office Professional Edition 2003 applications beyond the current Outlook integration that Microsoft CRM—and most other CRM applications—boast today.

One possibility would be the ability to access customer account information by taking that customer's name into a Word file. The information would pop up much in the same way that a help screen pops up in Word today, according to Holly Holt, CRM product manager at Microsoft.

Click here to read more about the bridging tool, including plans for Version 2.

The Office Information Bridge Framework includes a client-side component that interprets XML to provide a user interface and user actions; a server-side component that enables Web services to expose the data, views and actions in line-of-business applications; and the Metadata Designer, a plug-in for the Microsoft Visual Studio .Net development system that creates and manages solution metadata.

The IBF is expected to be used more by third-party ISVs and Microsoft CRM partners than by Microsoft's CRM customers, Holt said, though she said customers also will be able to take advantage of it if they choose.

"We have pretty deep Office knowledge in our team," Holt said. "We can do the heavy lifting for the customers."

Check out eWEEK.com's Developer & Web Services Center at http://developer.eweek.com for the latest news, reviews and analysis in programming environments and developer tools.

Be sure to add our eWEEK.com developer and Web services news feed to your RSS newsreader or My Yahoo page

 
 
 
 
 
 
 
 
 
























By submitting your information, you agree that channelinsider.com may send you channelinsider offers via email, phone and text message, as well as email offers about other products and services that channelinsider believes may be of interest to you. channelinsider will process your information in accordance with the Quinstreet Privacy Policy.

 
 
 
 
 
 

Submit a Comment

Loading Comments...
























By submitting your information, you agree that channelinsider.com may send you channelinsider offers via email, phone and text message, as well as email offers about other products and services that channelinsider believes may be of interest to you. channelinsider will process your information in accordance with the Quinstreet Privacy Policy.

 
 
 
 
 
 
 
 
 
Thanks for your registration, follow us on our social networks to keep up-to-date