Health Care Provider Cuts Patient Intake Time with Apple iPhone AppBy Jessica Davis | Posted 2009-05-26 Email Print
Re-Thinking HR: What Every CIO Needs to Know About Tomorrow's Workforce
Health care provider RehabCare Group's new patient intake application was created with Salesforce.com's Force.com enterprise application development platform and runs on staff members' Apple iPhones. The app for Apple iPhone replaces a manual process, and has it cut the time it takes to make a patient admission decision from as many as 18 hours to less than one hour.
RehabCare Group has created a new application for employee Apple
iPhones that has shortened the processing time for patient prescreens
from as many as 18 hours to less than 60 minutes, the company reports.
The application was created with Salesforce.com’s Force.com platform in
four days, according to Salesforce.com, which offers its Force.com
platform as a rapid application development tool for customers,
partners and developers to create their own applications for
Salesforce.com’s cloud-based enterprise application platform.
"We have a multiple-step screening process that helps ensure we match our services to our patients' needs," says Dick Escue, chief information officer at RehabCare, in a prepared statement.
RehabCare provides managed rehabilitation care services and also offers freestanding rehabilitation facilities. "Unfortunately this process was taking too much time and was impacting our ability to admit patients quickly." Escue adds that the Force.com rapid development time met the company's needs better than the expected development time of three months on Microsoft’s .Net platform.
RehabCare's patient screening process involved manually
completing an evaluation form in the field and then passing that along
to a program director for review and finally to the medical director
The Force.com application that runs on the Apple iPhone speeds up the
process so much that the staff can decide on a patient admission within
an hour, the company say. In addition, the application helps ensure the
protection of patient health information.
"In times like these, it's more important than ever before to ensure
our investments in technology directly support our business goals,"
says Escue. "The Force.com platform proved to be an ideal way to
cost-effectively design and deploy an application that improves our
patient evaluation process, which benefits both our patients and the
Salesforce.com’s Force.com platform is the basis for more than 800 ISV partner applications and more than 110,000 custom applications.