Gateway Bulks Up on Reseller Service, Support OfferingsBy Carol Ellison | Posted 2004-02-06 Email Print
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Hot off its acquisition of eMachines last week, Gateway, Inc., yesterday rolled out a host of support services for the channel to be sold through its new ProNet reseller network.Hot off its acquisition of eMachines last week, Gateway, Inc., yesterday rolled out a host of support services to be sold through its new ProNet reseller network.
Solution providers and professional audio/video integrators can now resell Gateway Extended Service Plans. These offer customers extended warranties, on-site and helpdesk support coverage, and accidental damage protection for up to five years on Gateway desktops, notebooks, all-in-one PCs and displays.
"By selling Gateway Support Services through our ProNet program, VARs now have the opportunity to offer replicable and proven services to their customers," said Steve McAllister, Gateway's VP and general manager of SMB and professional channels.
Carol Ellison is editor of The Ziff Davis Channel Zone. Write to her at firstname.lastname@example.org.