CompTIA Unveils Vendor-Independent Printer Certification

By Sara Driscoll  |  Print this article Print


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The technology organization launches an accreditation to certify individuals installing, maintaining and servicing printers.

Printer manufacturers have set aside their differences to support a vendor-independent certification for technology professionals, announced Jan. 7 by CompTIA.

The accreditation, called the CompTIA PDI+ (Printing and Document Imaging), certifies that an individual has the right technical skills to service and support printers and multifunction devices. It also includes an element of customer services, according to the Computing Technology Industry Association.

"Establishing a uniform standard of performance for printing and document imaging technicians leads to greater productivity and higher first time fix-rates," Richard Rysiewicz, vice president of services for CompTIA, said in a statement. "That's good news for customers deploying today's advanced printer, copier, scanner, fax and multifunction peripheral devices."

The certification is supported by all of the major printer vendors, including Hewlett-Packard, Xerox, Canon, Brother International, Lexmark, Ricoh Americas and Konica Minolta.

CompTIA said the certification exam is for candidates who have had some hands-on experience of working with printers, and is suitable for anyone responsible for the maintenance, installation, services and support of printers or multifunction devices.

CompTIA is offering exam vouchers for $199, or at the discounted price of $168 for CompTIA members (individuals and organizations). The special pricing is available through Feb. 29, 2008. After that date, exam vouchers will cost $185 for CompTIA members and $232 for nonmembers.

Sara Driscoll began her journalism career at 16 years old on her local newspaper, The Watford Observer. Working part time, she covered a range of beats. Leaving to complete her Journalism Degree at Bournemouth University, UK, Sara then went on to graduate and work for Emap. She began as a reporter on APR, Emap's construction title, being promoted to senior reporter with a year.Sara then joined VNU Business Publications as Deputy News Editor on CRN, the weekly trade title for channel players. She covered industry/business news from vendors, distributors and resellers, product announcements, partner announcements as well as market and trend analysis, research and in depth articles to predict up and coming trends in the sector. She was promoted within a year to News Editor, a year later to Deputy Editor and the following year became Editor. Sara remained editor of CRN for three years, launching the magazine on new platforms including CRN TV and eBooks, as well as several magazine and web site redesigns. She was called on for expert industry comment from various publications including appearing on live BBC news programs. Sara joined Ziff Davis Enterprise as Editor of eWeek Channel Insider. She runs the title in all formats – online up to the minute news, newsletters, emails alerts and events. She also manages the brand of Channel Insider in all formats - events, shows, awards, panel debates and roundtables.Sara can be reached at:sara.driscoll@ziffdavisenterprise.com

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