Microsoft Passes Buck on Internet Explorer Error

By Frank Ohlhorst  |  Print this article Print

Internet Explorer users, have you ever encountered this error: “Internet Explorer Can Not Open the Internet Site – Operation Aborted”? The cure is easy: Don’t use Internet Explorer. You won't have this problem in Firefox, Opera, Chrome or Safari.

Many users (myself included) are complaining of an error that seems to be cropping up more and more with all versions of Internet Explorer: "Internet Explorer Can Not Open the Internet Site – Operation Aborted"

This error is a growing nuisance, but I figured it would disappear with an upgrade to IE8 or by installing the latest version of Java. Well, no luck. I am seeing this error more and more on pages ranging from Facebook to eBay to Gmail. In other words, it’s getting worse. Adding insult to injury here is that those very same pages work fine with Firefox, Chrome and Safari.

This "operation aborted" error is caused by some "bad" code on the sites visited—at least that’s what is indicated on Technet, several blogs and help pages.  What’s the prescriptive fix from these sites? Just rewrite the code on those pages. Yeah, right—soon as I can get those companies to hire me as their Web page author, I’ll get right on that.

You would assume that clicking on OK would just allow you to go on your merry way; well, that’s not the case, IE redirects you to a page that basically says, "Internet Explorer cannot display the Web page"—in other words, there is no way to move forward. IE does offer a Diagnose Connection Problems button, but that is completely useless for resolving the problem as it happily reports back that "Windows did not find any problems with this computer’s network connection." Boy, that helps.

Making matters worse is that with IE 8, no other pages will load after encountering the error. If I try to go to another Website, even under a new tab, I am greeted by a green progress bar that goes nowhere. The only way to recover is to close IE 8 and relaunch the browser.

After a little more digging, I found out that perhaps a flaky add-on was causing the problem. Well, I went and disabled all of the add-ons I could find, and the results were no different. (Note to Microsoft: In the next browser, please add an uninstall button for add-ons.) Digging a little further found a Knowledge Base item from Microsoft (http://support.microsoft.com/kb/927917) with two recommendations—upgrade to IE8 (oh, really!) or contact the Website owners and tell them that you cannot view their Website." I’ll just get Mark Zuckerberg on the phone and tell him to fix Facebook.

So ultimately, my solution was this: Use Firefox for pretty much everything, unless I need Active X or some other capability that only IE offers. Sometimes the simplest fix is the best one.

Frank Ohlhorst is senior technology editor for Channel Insider.

Frank Ohlhorst Frank J. Ohlhorst is the Executive Technology Editor for eWeek Channel Insider and brings with him over 20 years of experience in the Information Technology field.He began his career as a network administrator and applications program in the private sector for two years before joining a computer consulting firm as a programmer analyst. In 1988 Frank founded a computer consulting company, which specialized in network design, implementation, and support, along with custom accounting applications developed in a variety of programming languages.In 1991, Frank took a position with the United States Department of Energy as a Network Manager for multiple DOE Area Offices with locations at Brookhaven National Laboratory (BNL), Princeton Plasma Physics Laboratory (PPL), Argonne National Laboratory (ANL), FermiLAB and the Ames Area Office (AMESAO). Frank's duties included managing the site networks, associated staff and the inter-network links between the area offices. He also served at the Computer Security Officer (CSO) for multiple DOE sites. Frank joined CMP Technology's Channel group in 1999 as a Technical Editor assigned to the CRN Test Center, within a year, Frank became the Senior Technical Editor, and was responsible for designing product testing methodologies, assigning product reviews, roundups and bakeoffs to the CRN Test Center staff.In 2003, Frank was named Technology Editor of CRN. In that capacity, he ensured that CRN maintained a clearer focus on technology and increased the integration of the Test Center's review content into both CRN's print and web properties. He also contributed to Netseminar's, hosted sessions at CMP's Xchange Channel trade shows and helped to develop new methods of content delivery, Such as CRN-TV.In September of 2004, Frank became the Director of the CRN Test Center and was charged with increasing the Test Center's contributions to CMP's Channel Web online presence and CMP's latest monthly publication, Digital Connect, a magazine geared towards the home integrator. He also continued to contribute to CMP's Netseminar series, Xchange events, industry conferences and CRN-TV.In January of 2007, CMP Launched CRNtech, a monthly publication focused on technology for the channel, with a mailed audience of 70,000 qualified readers. Frank was instrumental in the development and design of CRNTech and was the editorial director of the publication as well as its primary contributor. He also maintained the edit calendar, and hosted quarterly CRNTech Live events.In June 2007, Frank was named Senior Technology Analyst and became responsible for the technical focus and edit calendars of all the Channel Group's publications, including CRN, CRNTech, and VARBusiness, along with the Channel Group's specialized publications Solutions Inc., Government VAR, TechBuilder and various custom publications. Frank joined Ziff Davis Enterprise in September of 2007 and focuses on creating editorial content geared towards the purveyors of Information Technology products and services. Frank writes comparative reviews, channel analysis pieces and participates in many of Ziff Davis Enterprise's tradeshows and webinars. He has received several awards for his writing and editing, including back to back best review of the year awards, and a president's award for CRN-TV. Frank speaks at many industry conferences, is a contributor to several IT Books, holds several records for online hits and has several industry certifications, including Novell's CNE, Microsoft's MCP.Frank can be reached at frank.ohlhorst@ziffdavisenterprise.com

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