Talk Up with TokBoxBy Frank Ohlhorst | Posted 2009-03-04 Email Print
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Skype 4.0, ooVoo, Tokbox and Mebeam aim to make videoconferencing simple, but are any of them good enough for business use? Solution providers will find that limitations abound, creating up-sell opportunities.
TokBox differs in many ways from Skype and ooVoo. The service is a Web-based application that integrates with popular IM clients and requires no installation. Users simply create an account on the TokBox.com site and then use a Web 2.0 application to launch their IM session. Users can log in to AIM, Google Talk, Yahoo Messenger and MSN Messenger.
For video and audio communications, TokBox uses a custom Flash application, which can access the PC's Webcam and microphone. Users can launch one-on-one video chats or start videoconferences and invite multiple users.
TokBox doesn’t offer many collaboration features, as users are not able to share desktops, run slide shows or use a common whiteboard. That said, there are plenty of third-party tools and services that can add those features using a mashup style of implementation. TokBox is definitely worth a look, but users should expect to use it like a multi-participant video chat service and not much more.