Bottom Line: Getting the Message RightBy Frank Ohlhorst | Posted 2009-02-03 Email Print
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To host or not to host, that is the question many solution providers are asking themselves when it comes to e-mail and collaboration packages. Find out which ones serve the customer best, while still preserving solution provider revenue.
Getting the Message Right
Solution providers will find that there’s a lot more to comparing those three scenarios than just dollars and cents. Solution providers will also have to weigh the pros and cons of each implementation and judge which is a best fit for their customers and their pocket books.
For example, a customer may not like the idea of their data living in the cloud–in that case, both the DirectPointe and Microsoft BPOS may fall off the list. Some customers may want to know how their hosted data is protected from damage and unauthorized access. In some cases, hosted service providers have turned customer data over to the authorities via a mix of confusing legal and ethical assumptions.