Microsoft Dumps VOIP Response Point ProductBy eWEEK Staff | Print
Microsoft is ending production of its Response Point phone system software due to slow sales. Microsoft said it will discontinue sales, support and development on August 31, of the product that just launched in 2007, but businesses will be able to use the system past that point, per their purchaser agreements.
Microsoft has made what it called the "tough decision" to terminate its Response Point phone system software, which used voice over IP to save small and midsize businesses money on their communications bills. Although Microsoft marketed the product as an ideal way for businesses of up to 50 employees to cut costs in a moribund economy, sales were lackluster.
"Despite favorable initial response from customers and channel partners since launch, we have not seen the necessary demand materialize to sustain Response Point as a viable stand-alone business," said a note on Microsoft's Response Point Website. "To continue to support the needs of the small business community, we expect to consolidate our efforts and offerings in this space around Microsoft Office Communications Server (OCS)."