Zenith RMM Announces Name Change, Intros BDR Offer

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Zenith RMM distanced itself from its origins as part of Zenith Infotech with a name change to Continuum and the introduction of a backup and disaster recovery technology and service that pits it against Zenith Infotech.

Zenith Infotech spin off, Zenith RMM, has rebranded itself with a name change to "Continuum," the company has announced, and has introduced a service that pits it against Zenith Infotech.

In a prepared statement the company said the new name "reflects its expanded vision, broader agenda and bolder promise to current and prospectie partners," including a new back up and disaster recovery offering provided for a single monthly price.

"The name Continuum embodies what this exciting new management team is delivering to this industry: an impressive willingness to listen to our needs and take quick, decisive action," said Tim Ancona, president of Ticomix Inc., a Continuum MSP, in a prepared statement. "The development of a unified MSP platform marks a turning point in managed services. The unlimited cloud storage and unique capabilities with LogMeIn, all for a fixed monthly fee, breaks through the unpredictable price barrier that has eroded profitability when working with other vendors. This will completely transform the entire industry as it is completely aligned with the MSP fixed monthly recurring revenue model. We have already placed a significant order and anticipate this backup offering accelerating our business growth."

The moves distances Continuum from Zenith Infotech which is currently embroiled in a legal battle with investors after defaulting on convertible bonds. Zenith Infotech sold its remote monitoring and management operations to private equity firm, Summit Partners, five days after it defaulted in $33 million in covertible bonds, triggering a call for immediate payback of additional bonds for a total of $85 million. In the Zenith RMM/Summit partners transaction, Zenith Infotech retained the back up and disaster recovery business and cloud operation and also retained a minority stake in the new company, Zenith RMM. Investors sued Zenith Infotech to learn of the details of the sale of the RMM business to Summit Partners.

Continuum Vault, Continuum's new BDR offering, is comprised of four key components: Continuum Server/Desktop Vault, Continuum Vault BDR appliance, Continuum Cloud Vault, and Continuum Remote Monitoring and Management support.

The company said that the combination of Continuum Vault and its RMM solution enables MSPs to offer device monitoring, management and protection from a single, integrated Software-as-a-Service platform that is tightly integrated with an its network operation center (NOC), enabling This Continuum partners to easily monitor, manage, back-up and restore any Windows server, desktop or laptop from a single Web interface.

In 2012, Continuum will add support for Linux Servers, Macs, and mobile devices. The company also plans to expand the hours of operation of its U.S.-based help desk to 24/7 starting in January 2012.