WeRecoverData.com Does Heavy Lifting for e-Discovery

By Frank Ohlhorst  |  Print this article Print


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In new channel program, WeRecoverData.com looks to provide solution providers with quick and profitable e-discovery and data recovery services.

Recovering crashed hard drives, discovering lost passwords, performing e-discovery chores and other data retrieval tasks have required tools and specialist not often available to the typical solution provider. Customers calling for those services were usually shuffled off to an organization specializing in those tasks, leaving the solution provider out of the loop.

WeRecoverData.com is looking to change that dynamic with a channel program that keeps solution providers involved with the process. The company’s channel program offers multiple flavors, ranging from a simple referral fee structure to OEM services that can be resold. The channel program is broken down into two tiers: Type 1, which offers discounts to partners ranging from 10 percent to 20 percent based upon volume; and Type 2, which is set at a simple 10 percent commission rate.

Type 1 partners will want to take advantage of the OEM program, where the solution provider can offer the services under their own corporate brand and then charge the customer accordingly, while reaping profits from discounts and additional services.

WeRecoverData.com offers their partners a vast array of recovery services, ranging from retrieving data from damaged hard disks or tapes, to reverse engineering passwords, to complete data forensics. The company can also delve into damaged exchange stores and SQL repositories to recovery data, as well as pull data from failed RAID arrays. With more than 100 clean rooms and dozens of experts at their disposal, WeRecoverData.com can offer quick turn around on most data recovery chores. For very complex situations, the company offers onsite support.

WeRecoverData.com’s primary services include hard drive recovery, server recovery, tape recovery, application recovery, database recovery, removable media recovery and the recovery of electronic devices (PDAs, cell phones, etc.), all with a turnaround time  shorter than 5 days for in-lab standard recovery. Faster turnaround times in as little as 24 hours are available at premium prices.

Of special interest to solution providers is the company’s Offsite Data Backup–a completely automated service that continuously backs up server data. Solution providers can offer that as an OEM service and become involved with hosted backup, all without spending a dime on hardware, training or other prerequisites.

WeRecoverData.com has the ability to help with large scale data migrations where a solution provider needs to move data from one platform to another and could prove to be a valuable ally when it comes to re-engineering applications and data centers. The company can also help with forensic analysis, as well as electronic discovery services for those in need of either for legal purposes.

While data recovery services are not new, most have shunned the channel and have worked directly with customers, giving nothing more than a nod to the solution providers involved. WeRecoverData.com’s proposition is to act as the solution providers hidden resource when it comes to those advanced data recovery services and can help where needed; making sure that the solution provider retains control of the customer and strengthening relationships.

Each partner is provided with a custom login to the company’s Web site for case submittal and case management – partners are assigned credentials and discount codes to process requests and are the primary point of contact for the process. WeRecoverData.com will not directly contact a solution provider’s customer unless authorized to do so.

WeRecoverData.com can be treated as a long- or short-term solution for most solution providers. Those looking to enter forensics and e-discovery can use the services to get a head start and transition the knowledge gained in-house to provide those services in the future.

On the other hand, those needing to occasionally provide recovery services or shift the backup burden to a third party may just want to stick with things the way they are and leave all of the heavy lifting to WeRecoverData.com.

Frank Ohlhorst Frank J. Ohlhorst is the Executive Technology Editor for eWeek Channel Insider and brings with him over 20 years of experience in the Information Technology field.He began his career as a network administrator and applications program in the private sector for two years before joining a computer consulting firm as a programmer analyst. In 1988 Frank founded a computer consulting company, which specialized in network design, implementation, and support, along with custom accounting applications developed in a variety of programming languages.In 1991, Frank took a position with the United States Department of Energy as a Network Manager for multiple DOE Area Offices with locations at Brookhaven National Laboratory (BNL), Princeton Plasma Physics Laboratory (PPL), Argonne National Laboratory (ANL), FermiLAB and the Ames Area Office (AMESAO). Frank's duties included managing the site networks, associated staff and the inter-network links between the area offices. He also served at the Computer Security Officer (CSO) for multiple DOE sites. Frank joined CMP Technology's Channel group in 1999 as a Technical Editor assigned to the CRN Test Center, within a year, Frank became the Senior Technical Editor, and was responsible for designing product testing methodologies, assigning product reviews, roundups and bakeoffs to the CRN Test Center staff.In 2003, Frank was named Technology Editor of CRN. In that capacity, he ensured that CRN maintained a clearer focus on technology and increased the integration of the Test Center's review content into both CRN's print and web properties. He also contributed to Netseminar's, hosted sessions at CMP's Xchange Channel trade shows and helped to develop new methods of content delivery, Such as CRN-TV.In September of 2004, Frank became the Director of the CRN Test Center and was charged with increasing the Test Center's contributions to CMP's Channel Web online presence and CMP's latest monthly publication, Digital Connect, a magazine geared towards the home integrator. He also continued to contribute to CMP's Netseminar series, Xchange events, industry conferences and CRN-TV.In January of 2007, CMP Launched CRNtech, a monthly publication focused on technology for the channel, with a mailed audience of 70,000 qualified readers. Frank was instrumental in the development and design of CRNTech and was the editorial director of the publication as well as its primary contributor. He also maintained the edit calendar, and hosted quarterly CRNTech Live events.In June 2007, Frank was named Senior Technology Analyst and became responsible for the technical focus and edit calendars of all the Channel Group's publications, including CRN, CRNTech, and VARBusiness, along with the Channel Group's specialized publications Solutions Inc., Government VAR, TechBuilder and various custom publications. Frank joined Ziff Davis Enterprise in September of 2007 and focuses on creating editorial content geared towards the purveyors of Information Technology products and services. Frank writes comparative reviews, channel analysis pieces and participates in many of Ziff Davis Enterprise's tradeshows and webinars. He has received several awards for his writing and editing, including back to back best review of the year awards, and a president's award for CRN-TV. Frank speaks at many industry conferences, is a contributor to several IT Books, holds several records for online hits and has several industry certifications, including Novell's CNE, Microsoft's MCP.Frank can be reached at frank.ohlhorst@ziffdavisenterprise.com

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