Spiceworks Adds People View Feature to IT Management ApplicationBy Nathan Eddy | Posted 2010-09-16 Email Print
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People View lets network administrators manage IT resources and cloud-based services by the people who use them.
Social IT management application developer Spiceworks announced the release of a feature called People View for its free IT management software that allows IT professionals in small to medium-size businesses to monitor, provision and care for networked technology devices, systems and cloud services based on the people who use them within the organization. The feature gives users the ability to view everything IT through the lens of the employees within an organization.
This includes a new IT Profile page that brings together all the technology assets, cloud services, account details and business information related to each employee in one place. In addition, IT professionals can switch between the People View and the traditional device-centric view of managing network resources. The feature is available in the latest beta version of Spiceworks 5.0, which can be downloaded via the company’s Website, a Spiceworks release noted.
"Social networks and consumer applications allow people to keep track of the activities and interests of each of their friends in a fun and visually rich way. We’re applying the same principle to IT management by allowing network administrators to monitor and manage the computers and cloud-based services associated with each person in their company," said Scott Abel, co-founder and CEO of Spiceworks. "It’s another example of how we’re simplifying everything IT for small and mid-sized businesses worldwide."
Features include Active Directory integration, which provides Active Directory management capabilities via integration with Microsoft Active Directory, which displays employee profile and account information directly in Spiceworks, and people-centric view, which enables IT departments to see the computers, software, help desk requests and cloud services by employee or departments within their organizations. The IT department can also identify a user’s personal machine, Rackspace log-in or recently requested purchases.
All the features of People View are integrated into the various Spiceworks views. IT specialists can also switch between the new People View interface and any other Spiceworks interface, including inventory, monitoring, help desk and network mapping. All of the user profile and account information automatically shows up where appropriate, and IT departments also have the ability to conduct a one-click password reset for employee passwords.
"The new People View feature is another example of how Spiceworks is bringing the benefits of consumer applications to traditional network management software," said Jim Kubicek, IT manager for collection agency Luebke Baker & Associates. "As more applications and technology are delivered as services, this novel approach to IT management will help us ensure a better experience for our employees."