Rackspace Expands SAAS Offerings to Include Online StorageBy Jessica Davis | Print
Hosted and cloud services provider Rackspace says 65 to 70 percent of its SAAS business comes through its solution provider channel partners, and now it will expand those offerings beyond e-mail and hosted Microsoft Exchange to include two new storage services: file sharing and backup. A hosted Microsoft SharePoint offering is also in the works.
As software as a service has risen to gain the
attention of more business customers and solution providers, plenty of service
providers have cropped up with offerings that solution providers could private-label
to their customers.
Hosting provider Rackspace has been no exception, rolling out a hosted e-mail service and then a hosted Microsoft Exchange service. And now the company is taking that a step further, launching two new hosted storage offerings. A hosted Microsoft SharePoint offering is also in the works and expected to launch in December.
An estimated 60 percent of Rackspace's overall business comes from channel
partners, according to Pat Matthews, general manager of the Rackspace Email and
Apps division, and that number is higher in the Email and Apps division—probably
65 to 70 percent, he says. Rackspace's e-mail offerings have enjoyed some
success, with about 1.3 million paid e-mail users on the system and then about
150,000 users on the hosted Microsoft Exchange offering.
That success, in a market that seems hungry for hosted storage amid rumors that Google may be about to announce a "G-Drive" service, has led Rackspace to expand its offerings.
"We are moving from an e-mail-focused strategy to a much broader one," says Matthews.
The hosting and cloud computing company has added Rackspace Cloud Drive, a file storage application, and Rackspace Server Backup, an online server backup application.
Rackspace says Rackspace Cloud Drive can facilitate collaboration in an increasingly distributed world because it enables storing and sharing of files among employees. In addition, companies can access and manage data from both inside and outside of the office, and synchronize desktop folders with a cloud-based network drive across one or more computers.
Rackspace Cloud Drive also enables companies to back up data to the Rackspace cloud and then restore it in the event of a hardware failure. Plus it protects data with AES (Advanced Encryption Standard)-256 encryption using a key controlled by the customer, according to Rackspace.
Rackspace Server Backup is a cloud-based online server backup application that lets customers back up their Mac, Windows or Linux PC data to the cloud. It also uses AES-256 encryption.