MSP Tools Round-Up: 8 PSA Solutions and Alternatives Worth A Look
Autotask www.autotask.comOne of the big daddies in the world of professional services automation software, Autotask offers MSPs the ability to automate and streamline customer management, service desk operations, tech scheduling and billing. Best known for its comprehensive Autotask Pro option for larger shops, the company also caters to smaller MSPs via the slimmed down Autotask Go!Pricing: Autotask Go! starts at $29 per month; Autotask Pro starts at $55 per monthDifferentiators: comprehensiveness, ease-of-use, support, cloud-based strategy
Behind every great managed service provider is a solid set of tools. The toolset foundation is cemented with a good professional services automation (PSA) solution to keep the business running smoothly. The PSA platform market has matured considerably over the last decade, with numerous options available for all different sizes, specialties and services offered by MSPs. Channel Insider checks out some leaders in the PSA market, along with a few up-and-comer alternatives. Take a look.