Level Platforms Debuts Managed Workplace 2011

By Nathan Eddy  |  Print this article Print

Level Platforms partners with Eaton and N-able Technologies to add capabilities to its power systems.

Diversified industrial manufacturer Eaton Corp. is collaborating with Level Platforms, a specialist in remote monitoring and management software, to bring real-time remote monitoring and management of Eaton's uninterruptible power supplies to resellers, solution providers and managed service providers.

The new Level Platforms offerings include three comprehensive policy modules that monitor the Eaton UPS units for numerous functions, including temperature and humidity levels, battery charging and test faults, battery use status, voltage issues and proactive alerts for advanced battery replacements.

Level Platforms works directly with its vendors to help develop the potential for best practices in product monitoring and joint channel marketing. Eaton and Level Platforms worked closely throughout the integration process to determine which collection of events should be monitored and assisted in the development of the policy modules, according to a company release.

"UPS monitoring and management are important services for MSPs [managed service providers] as any failure here could have negative results," Level Platforms CEO Peter Sandiford, said, adding that the most rigorous redundancy in servers, storage and networking means nothing if there is a loss of power. "Our collaboration with Eaton will allow MSPs to add a new high-value offering to their customers."

In addition, Eaton announced its collaboration with N-able Technologies, a provider of remote network and systems management software, to bring MSPs real-time monitoring of Eaton's UPS platform. As part of the integration, N-able's partners are now able to monitor and manage their Eaton UPSs, including key metrics such as remaining battery runtime, battery charge level, battery overload notifications, and the date the battery was last replaced, as well as input line errors and ambient temperature and humidity.

"Having the capability to easily monitor and manage the power and cooling solutions within a client's network remotely is a tremendous value for our MSP partners," said Chris Reid, a product analyst at N-able Technologies. "Power and cooling represent lifelines for IT networks, and giving N-central users the insight into how those components of the network are performing is something we're very excited to bring to market."