Kaseya, Lenovo Team for PC Managed Services

By Lawrence Walsh  |  Print this article Print

Kaseya, an IT services automation software vendor, and PC manufacturer Lenovo are launching a joint effort to expose VARs and managed service providers to emerging opportunities in remote desktop management.

Lenovo is teaming up with automation specialist Kaseya to educate and enable its community of managed service providers in remote desktop management.

Through the alliance announced today, Kaseya and Lenovo will embark on an education effort to expose more MSPs and VARs to emerging opportunities in desktop managed services, with particular emphasis on leveraging Intel vPro technology. Kaseya, a provider of automation software used by MSPs, will integrate its applications with Lenovo’s software stack to give MSPs better control and management capabilities over the ThinkVantage applications suite.

In an interview with Channel Insider, Kaseya’s Dan Shapero said the relationship was forged, in part, with the support of Intel. The chip maker has been pushing its vPro managed services technology for more than two years, but hasn’t achieved tremendous traction.

"Intel pushed us along," said Shapero, Kaseya’s senior vice president of marketing and business development. "We had a relationship with Intel, and through that relationship, we extended into a relationship with Lenovo."

vPro enables remote management of PCs, desktops and notebooks on the chip level, enabling service providers to perform diagnostic and maintenance services.

Shapero said the Kaseya-Lenovo relationship will extend beyond just vPro activations and management; the joint effort will include exposing both vendors' channel community to partnership opportunities in managed services and product sales.

The first fruits of this alliance, Shapero said, will be joint education and awareness. Kaseya expects Lenovo will begin participating in its quarterly partner education series, as well as its annual user event. Over time, the two companies will integrate technologies and release new tools for desktop managed services.

Intel has formed similar vPro initiatives with other PC manufacturers. Shapero said that Kaseya doesn’t have plans with other PC vendors, but more could come.

"We’re trying to develop an ecosystem. We’ll welcome all comers and welcome anyone with open arms," Shapero said. 

Lawrence Walsh Lawrence Walsh is editor of Baseline magazine, overseeing print and online editorial content and the strategic direction of the publication. He is also a regular columnist for Ziff Davis Enterprise's Channel Insider. Mr. Walsh is well versed in IT technology and issues, and he is an expert in IT security technologies and policies, managed services, business intelligence software and IT reseller channels. An award-winning journalist, Mr. Walsh has served as editor of CMP Technology's VARBusiness and GovernmentVAR magazines, and TechTarget's Information Security magazine. He has written hundreds of articles, analyses and commentaries on the development of reseller businesses, the IT marketplace and managed services, as well as information security policy, strategy and technology. Prior to his magazine career, Mr. Walsh was a newspaper editor and reporter, having held editorial positions at the Boston Globe, MetroWest Daily News, Brockton Enterprise and Community Newspaper Company.