ConnectWise Expands Cloud Computing Offerings

By Jessica Davis  |  Print this article Print


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Professional service automation provider ConnectWise says that by providing easier integration of third-party applications with its platform, partners will have access to more functionality.

ConnectWise, a provider of professional service automation applications, says it has developed a cloud-based platform for unified business process management systems to enable easy integration of third-party applications to its platform.

The Tampa, Fla.-based company says the new platform provides tight integration between ConnectWise PSA software and other technologies for VARs, MSPs and IT service companies.

That opens up a world of possibilities for the company’s 32,000 customers and 2,600 partners, says CEO Arnie Bellini. He says that ConnectWise’s open API enables third-party developers to integrate with the ConnectWise platform with only about 20 hours of work. And these new applications then will provide more functionality to ConnectWise’s IT service company customers.

"We are one of the first Burger King models of a cloud solution," Bellini tells Channel Insider, saying that VARs and MSPs can have it their way. Already integrated with ConnectWise Cloud are Xerox’s PagePack managed print offering as well as offerings from SonicWall and N-Able.

ConnectWise is one of the technology pieces that make up Tech Data’s portfolio of managed services offerings. The distributor announced its managed services offerings two years ago, and its relationship with ConnectWise extends back even further to 2004.

ConnectWise PSA will still be available as an on-premise software solution as well, the company says.

Earlier this month ConnectWise announced it would acquire the PSA assets of CoreConnex.


Jessica Davis covers the channel for eWeek and Channel Insider. Her technology journalism career began well before anyone heard of the World Wide Web and has included stints at Infoworld, Electronic News/EDN, and the Philadelphia Business Journal. Her work has also appeared on CNN and Forbes.com. She has covered hardware, software and networking, as well as the business side of technology. She has won several journalism awards, including a national ASBPE award for best staff-written column, and was named Marketing Computers hardest working tech journalist on their inaugural list of top tech journalists. Jessica can be reached at jessica.davis@ziffdavisenterprise.com

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