CA Adds Subscription Pricing for ARCserve

By Ericka Chickowski  |  Print this article Print

CA Technologies has added a subscription-based licensing option to its hybrid cloud-enabled backup and recovery solutions, and has also added new integration with RMM platforms CA Nimsoft and Kaseya.

CA Technologies hopes to better help its service provider partners take advantage of its hybrid cloud-enabled backup and recovery solutions with the roll-out today of a new managed service provider (MSP) licensing program for CA ARCserve that offers new pricing options. The company's second iteration of its ARCserve MSP program will now also include subscription-based per-terabyte pricing options on top of its existing per-server model, along with several other additional pricing options and new integration with Nimsoft and Kaseya management platforms.

According to Mike Crest, general manager, Data Management at CA Technologies, the new program gives MSPs the ability to more cost effectively offer service-based data protection without worrying about market downswings. Like with many vendors today, MSP partners have told the company that they need better insulation from the risks posed by spikes in demand.

"Over the past couple of years we’ve seen a significant change in our business from product and solution selling to service-based contracts," said David Anderson, director Basic Business Systems, saying the program offers his firm a better way to match fluid customer needs.

Viktor Tadijanovic, technology director and founding member of the Abacus Group, echoed Anderson's sentiments.  

"The pricing model is especially attractive to us, as it better enables us to offer our clients the cost-elasticity that is central to the cloud value proposition," Tadijanovic said.

In addition to the subscription-based offering for servers, CA also tweaked licensing to add desktop and laptop backup licensing for endpoint services, bundled licensing for combining disk-to-disk server protection with off-site replication in the MSP’s data center, and per-host licensing for disk-to-disk protection of Windows Server Advanced Virtual Edition.

On the management side, CA ARCserve was already integrated with remote management and monitoring platforms developed by N-able Technologies, LabTech Software and Level Platforms to provide alerts for the completion or failure of backups, low disk space on a destination drive, excessive utilization of resources such as CPU and network bandwidth by backup or recovery processes, and the inability to access a targeted virtual machine or hypervisor instance. The new licensing program spreads its reach to MSPs that run their shops on Nimsoft or Kaseya.