Four Questions for Insight Enterprises' New CEO

By Jessica Davis  |  Print this article Print


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Tech Data's president of the Americas is leaving the IT distributor to join large account reseller Insight Enterprises as CEO. Here's what Ken Lamneck had to tell Channel Insider about the move, his plans for Insight and what he will be doing on New Year's Eve.

IT distribution veteran Ken Lamneck is leaving his role as president of the Americas at Tech Data to join large account reseller Insight Enterprises as CEO. The move comes at a crucial time, for both Insight and the IT industry as a whole, as they position themselves to emerge from one of the most difficult economic downturns in recent memory.

Lamneck recently spoke with Channel Insider about the opportunity at Insight Enterprises and some of the challenges ahead. Here’s are excerpts of that conversation:

Channel Insider: Why the move to Insight?

Ken Lamneck: I think it was a great opportunity. I’ve had a lot of respect for Insight. I’ve known the company and respected them. It will be a privilege to lead that company. Tech Data has been great to me. But this was a significant opportunity for me.

Channel Insider: What are some of the goals for Insight Enterprises when you take over?

I think the primary thing everyone is looking for is rejuvenating sales growth. Everyone wants profitable growth. That’s the primary objective that companies have this year.

I have a strong operational and execution background. As a distributor you have to have your doctorate in that in order to be successful. And I can certainly help as Insight has made some acquisitions of Calence and Software Spectrum.

I’ll be working on integrating them into the company and making sure we have the right sales engagement model that is most efficient for customers and vendor partners.

Channel Insider: What’s your approach?

  There’s a wealth of knowledge that my Insight teammates have.

I will be working to understand all the perspectives from the Insight team, and then look at issues where we are not executing best in class, and how can we address those issues so that we could become more efficient. When you adjust efficiency areas, it gives you an improved customer experience and an improved cost structure.

Channel Insider:
What lessons will you bring from Tech Data?

Lamneck:  We’re a very sales- and vendor-focused company at Tech Data. You’ve got to make sure you are focused on customers and key vendor partners. Because none of us has a business without our vendor partners. We’ve got to make sure we are working closely with them and make sure we are bringing that to customers. And then I will also bring my operational background and being able to execute as efficiently as possible.

Once I get on the ground, I will look to their IT platform and solutions to see how we are enhancing those to be more efficient.

Lamneck officially starts at Insight on Jan. 1, but expect him to be on duty for the Insight-sponsored Insight Bowl 2009 on Dec. 31.

Jessica Davis covers the channel for eWeek and Channel Insider. Her technology journalism career began well before anyone heard of the World Wide Web and has included stints at Infoworld, Electronic News/EDN, and the Philadelphia Business Journal. Her work has also appeared on CNN and Forbes.com. She has covered hardware, software and networking, as well as the business side of technology. She has won several journalism awards, including a national ASBPE award for best staff-written column, and was named Marketing Computers hardest working tech journalist on their inaugural list of top tech journalists. Jessica can be reached at jessica.davis@ziffdavisenterprise.com

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