Dell Announces Portfolio of Enterprise Mobility Services

By Nathan Eddy  |  Print this article Print

The portfolio includes services to establish an enterprise mobile strategy, including business consulting tools.

Dell Services announced a line of services and solutions designed to help enterprise customers achieve the benefits of mobile collaboration, computing and communications enhanced business processes. The new Enterprise Mobility Services comprise a portfolio of enterprise scale end-to-end solutions that encompass hardware, software, communications technologies and services, and back-end data center infrastructure and storage to support multi-carrier, multi-vendor mobile devices and operating systems.

The Enterprise Mobility Services portfolio includes services to establish an enterprise mobile strategy and is comprised of business consulting, tools, scenario assessment and cost benefit analysis, as well as implementation services for mobilization of workflows, business processes, mobile application development, end-to-end security, and networking.

"The rapid adoption of smartphone and tablet technology is changing how enterprises do business in ways we never thought possible and challenge enterprises on how to best utilize mobility without compromising security," said Steve Schuckenbrock, president of Dell Services. "Enterprise Mobility Services alleviates these concerns and allows our customers to strategically map out how best to use mobile technology."

Secure mobile lifecycle management services including provisioning, compliance, policy enforcement, asset management, application management, performance monitoring and usage, while the Telecom Expense Management service provides an end-to-end industry best practice approach to management of voice, data, wireless, international roaming, and VoIP spend.

In addition, the Dell Mobility Application Platform (DMAP) is designed to mobilize business applications and processes across any user, device and location, on any network or mobile device platform, while secure mobile enterprise solutions for customers on both personal and corporate devices deliver virtual and secure access to enterprise applications from any device.

"As the complexity and challenge of managing a wider variety of mobile devices on multiple systems rises, we will deliver a mobile solution that is secure, manageable, scalable, and open in support of our customers," added Mary Chan, vice president of Dell Enterprise Mobile Solutions.

She explained although more people will be using personal or employer-issued mobile devices for work, no single operating system or platform is likely to dominate the market. "Enterprise Mobility Services is designed to deliver all the benefits of mobility without limiting end-user choice by delivering solutions that are secure, manageable, scalable and open to all mobile operating systems," Chan said.