MSPs, SaaS Providers Get a Handle on Cloud Computing Costs With Uptime Software

By Jessica Davis  |  Print this article Print

Are you playing a guessing game when you put certain applications up into the cloud? A new tool from Uptime Software takes the anxiety out of predicting cloud costs.

IT systems management vendor Uptime Software has introduced a new tool designed to help businesses get a handle on the real cost of cloud computing.

Uptime Software’s cloud-based tool is designed to provide accurate real-time cost information about cloud computing. The tool was designed with SaaS providers and MSPs in mind to help them price their end services to customers, company executives told Channel Insider

"We built that MSP and service provider model in the basic model of the tool," " Uptime Software’s Nick Johnson, director of marketing, told Channel Insider. "When you deploy, you know how much it is going to cost." The tool can also be used by end-user companies looking for more of a sense of what these cloud services will cost.

From month to month, companies may find themselves wondering, "why is this bill 4 times as much as last month’s bill? It’s a model that doesn’t work. It’s like going to the supermarket but there are no prices on anything," Johnson said.  "We’ve provided all cost data real time so that at the top level the CIO can see right now what cloud deployment is costing him this month. And it changes if someone deploys stuff or takes stuff out."

That feature is helpful for organizations that spin up a lot of demos. For a company that forgets to turn off the demo the price can go from $9 that month to $800, Johnson said.

In addition, IT management can look at costs by service level agreement, user group or IT silo.

Plus, user companies can get a projection of what it will cost to put any particular application into the cloud before deploying that application.  Uptime Software executives said that the accuracy of Uptime’s numbers is within one to two percentage points of the actual numbers. If providers change their prices, the tool reflects those. Previously companies would have to go into a modeling tool and redo everything to see how price changes would affect their costs.

Initially the service will work with Amazon’s cloud and Uptime Software will soon be adding in Rackspace, Terramark and others.  The cooperation of the cloud provider is not required to gain the cost information. Ultimately, Uptime Sofware would like to offer instant cost comparisons among the various cloud providers for a host of different applications.

Uptime Software’s new cloud cost tool is available from its website Uptime Cloud, and it enters beta on June 21.

Here’s a list, direct from the company of what it lets MSPs, solution providers and end user customers do.

  • Immediately see how much cloud costs by application, line-of-business (LOB), user, location, account and instance in real-time
  • View one or multiple cloud accounts (individually or aggregated) through a single dashboard
  • Identify departmental or LOB cloud usage (for SLAs, Billing, etc).
  • Clear, automated "cost of cloud" estimates and cost saving recommendations that remove the risk of cloud deployments
  • Trend and predict future cloud costs by hour, day, month, year or any custom time frame
  • Quickly meet dynamic and changing needs to avoid cloud performance and capacity nightmares
  • Track real-time and historical cloud capacity usage
  • Highlight forgotten, zombie and under-utilized cloud resources
  • Quickly identify overloaded and bogged down cloud instances.
Jessica Davis covers the channel for eWeek and Channel Insider. Her technology journalism career began well before anyone heard of the World Wide Web and has included stints at Infoworld, Electronic News/EDN, and the Philadelphia Business Journal. Her work has also appeared on CNN and Forbes.com. She has covered hardware, software and networking, as well as the business side of technology. She has won several journalism awards, including a national ASBPE award for best staff-written column, and was named Marketing Computers hardest working tech journalist on their inaugural list of top tech journalists. Jessica can be reached at jessica.davis@ziffdavisenterprise.com