Cisco, Verizon Move UC Cloud Service to Beta TestingBy Channel Insider Staff | Print
Cisco and Verizon are launching a joint unified cloud communications service built around Cisco offerings that will incorporate enterprise social media capabilities.
Cisco Systems and Verizon in July 2010 kicked off field tests of a hosted unified communications service built around new offerings from Cisco. That partnership evolved further last month, when the two businesses unveiled their Unified Communications and Collaboration as a Service offering during the Enterprise Connect conference.
At a recent briefing for analysts and journalists, officials with both companies gave an update on the service, which currently is entering the beta test phase. The enterprise communications service is offered by Verizon in Cisco’s HCS (Hosted Collaboration Suite), which includes Cisco Unified Communications Systems Release 8.0, HCS Management System and a virtualization platform, according to Eric Schoch, senior director of hosted collaboration solutions for Cisco.
The Cisco technology is integrated with such Verizon assets as audio conferencing; service applications; sales force capabilities such as ordering, billing and SLAs; and the carrier’s data center infrastructure.
"It is truly and completely a Verizon service, with key elements provided by [Cisco]," Roberta Mackintosh, director for hosted unified communication and collaboration at Verizon, said during the briefing, which was conducted via Cisco’s TelePresence and WebEx technologies.
The service currently includes such offerings as hosted email, Jabber instant messaging and presence, conferencing, unified wired and wireless clients, and IP PBX. A key benefit of the cloud-based service is that it can be offered on-premises, through the cloud or in a hybrid fashion, and can be customized depending on a customer’s needs, Cisco’s Schoch said. The key is the combination of Cisco’s IaaS (infrastructure as a service), based on the company’s UCS (Unified Computing System)—and integrated all-in-one data center offering—and the services offered through Verizon.
"It enables this hybrid environment and also provides the architecture that is more suited and attuned to the enterprise," Mackintosh said.
For more, read the eWEEK article: Cisco, Verizon Moving Cloud UC Service into Beta.