Amazon EC2 Outage Takes Down Reddit, Hootsuite

By Jessica Davis  |  Print this article Print

According to log entries at Amazon's Web Services Service Health Dashboard, the problems began at 1:41 am PDT. Amazon was still grappling with the unexplained problem seven hours later as major customers such as Hootsuite experienced outages.

Amazon's EC2 cloud computing service is currently experiencing an outage that is affecting several major websites including Reddit and Hootsuite.

A message on the Reddit site said: "Amazon is currently experiencing a degradation. They are working on it. We are still waiting on them to get to our volumes. Sorry."

The Amazon Web Services Service Health Dashboard lists the Amazon Elastic Compute Cloud in Northern Virginia as experiencing instance connectivity, latency and error rates. The Amazon Relational Database Service at that same Northern Virginia location was listed as having database instance connectivity and latency issues.

A log entry on the Health Dashboard at 8:12 am PDT states: "Despite the continued effort from the team to resolve the issue we have not made any meaningful progress for the affected database instances since the last update. Create and Restore requests for RDS database instances are not succeeding in US-EAST-1 region."

Site logs indicate that the problems began at 1:41 am PDT.

The cloud outage at Amazon comes at a time when so many technology vendors are encouraging customers and partners to make the move to cloud computing services.


Jessica Davis covers the channel for eWeek and Channel Insider. Her technology journalism career began well before anyone heard of the World Wide Web and has included stints at Infoworld, Electronic News/EDN, and the Philadelphia Business Journal. Her work has also appeared on CNN and Forbes.com. She has covered hardware, software and networking, as well as the business side of technology. She has won several journalism awards, including a national ASBPE award for best staff-written column, and was named Marketing Computers hardest working tech journalist on their inaugural list of top tech journalists. Jessica can be reached at jessica.davis@ziffdavisenterprise.com