Commentary Articles

     Salesforce.com Needs to Focus on Fundamentals
     Microsoft Needs to Prove Reliability of CRM 3.0
     Fueling the .NET Migration
     How to Get More From Your Strategic Technology Partnerships
     Breaking Out of the Crisis Marketing Cycle
     The Year in Review: Apple Thrives in Surprising Ways
     Ship Windows Server Only When It's Ready
     Pay-Per-Use Computing: Will It Fly?
     Sony Counters Samsung 'Experience' with Qualia
     IOS Theft and Telephony: Something New to Worry About
     When VOIP Projects Slip
     Florida Town Rises from Hurricane Wreckage with VOIP Triple-Play
     How to Make Your Opportunity Pipeline More Predictable
     Multichannel E-Commerce Inefficiency Can No Longer Be Ignored
     On Handicapped Access, Target Fights the Wrong Fight for the Wrong Reason
     Expedia Falls Prey to New Threat
     What Retailers Don't Tell Consumers
     How Intimate a CRM Relationship Do Your Customers Really Want?
     Retail CRM: Does Data Create A Duty?
     Curbing Retail Shrinkage with the Help of a Shrink
     Injecting RFID into the Immigration Mess, Literally
     RFID—Ready for Prime Time Yet?
     EDS Takes Over IT for Auto-Parts Maker, NaviSite Expands in India
     ERP Makes a Comeback
      Bearing Point CFO Resigns
     Make Managed Services More Compelling
     Latest Buying Binge Features Consultant, Distributor
     Accenture Picks Up Japanese Outsourcing Deal
     SOAs Heat Up
     Virtualization Becomes Real Opportunity
     Veritas Tweaks Channel Program Before Merger
     Business Intelligence Begins to Boom
     Resellers Must Reposition in Stagnant Storage Market
     IBM Moves into ASPs & Cisco Finds a DDoS Partner
     Perot and EDS Grow, Avnet Adds CRM/Services Bundle, BearingPoint Narrows Focus
     Outsourcing, Clustering Take Center Stage
     Accelerating Storage Mirroring
     iSCSI's Slow Buildup
     CA's New Channel Push Taps Enterprise Partners
     Managed E-Mail Security Providers Woo VARs
     Financing Programs Give Resellers an SMB Edge
     Business Process Outsourcing Grows Up
     The European-U.S. Reseller Connection
     CA's Enterprise Partner Foray
     Checking Up on 2004 Channel Moves
     Tech Hiring Increases, At Least at the High End
     Data Centers Popular Again
     IT Gets Its Own Tool Set
     Grocery Retailer Awards $500M in Outsourcing Deals
     E-Mail Security Market Is on Fast Growth Track
     Traveling Companions: Satyam Partners with Mainstay
     Is IT Outsourcing Losing Luster?
     Is Oracle Serious About Partnering?
     WHO's Next for Satyam
     An Alternative to Cost Cutting
     The Caribbean Needs IT Providers
     Is IT Spending Slowing?
     iSCSI Gets Another Look
     Procurement Outsourcing Gains Momentum
     The Case for Open-Source ERP
     Services Produce Different Results for IBM, Unisys
     Visual Networks to Follow VARs to Market
     Hosting Grows In Wake of Oracle Acquisitions
     BearingPoint Still Recovering Despite Setback
     Storage with a Twist
     Consumer Electronics as a 'Foot in the Door'?
     A Channel Program Built From Scratch
     Out with the Old IT
     A Tale of Two Consultants
     ZyLab: Blast from the Past

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