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  • More than one-third of organizations that experienced a breach in 2016 reported substantial losses in customer retention, opportunity and revenue, according to Cisco's 2017 Annual Cybersecurity Report. The survey of nearly 3,000 security professionals also found that many organizations are using from six to more than 50 security products. Couple this with budget constraints, system compatibility issues and a lack of talent, and it opens up opportunities for security service providers. One of the pain points is that companies cannot find enough people certified to deal with so many different products and vendors, said Franc Artes, architect at Cisco's Security Business Group. You can't fault customers for plugging in widgets as problems pop up, but they haven't built an end-to-end security solution, added Dave Gronner, senior manager at Cisco's Security Go-to-Market, global partner organization. "Our security partners see great value in that conversation," he said. The report is designed to help channel partners understand their customers' pain points and the best approaches to mitigate threats. Here are the top findings from the report.

  • Kaspersky Lab's 2017 channel partner program adds new regional support, training and rewards, along with new MSP and technology specializations.

  • The latest platform release from RiskSense delivers security as a service that aligns a customer's vulnerability management priorities with the biggest threats.

  • The company is building connectors between its Domain Name System appliances and complementary third-party networking and security products and cloud services.

  • A majority of organizations are engaging with managed security service providers (MSSPs) to augment their internal cyber-security capabilities, according to a recent Intel Security survey. The report also found organizations that use MSSPs expect to increase these partnerships over the next 18 months to improve their investigations and scoping of potential incidents, as well as to broaden security monitoring and monitoring coverage. Meanwhile, the "McAfee Labs Threats Report: December 2016" looks at how organizations use security operations centers (SOCs) and MSSP partnerships, and it highlights trouble spots, such as overwhelming numbers of alerts that negatively impact business. Malware, ransomware and other cyber-threats are growing, according to the report, which surveyed nearly 400 global security practitioners. Therefore, the highest spending priority should be on ways to improve the ability to respond to confirmed attacks. This opens big opportunities for MSSPs, particularly within companies that still use an ad hoc approach to security operations. Here are survey highlights that show why many organizations use MSSPs as part of their security strategy.

  • A survey of WatchGuard Technologies' global channel partners gives a look inside the minds of resellers. The survey of more than 1,400 partners, conducted by Vanson Bourne, reveals what resellers think about their customers' biggest threat concerns, alert management resources, and their understanding of security technologies. Resellers believe that ransomware will be their customers' biggest concern this year, and a majority of them think that at least some customers will pay the ransom. This finding indicates that with the rise in ransomware threats, many businesses may be spending more money than they anticipated this year. Other customer challenges include having the resources to manage incoming alerts and understanding the difference between Unified Threat Management (UTM) appliances and Next Generation Firewalls (NGFW). Key survey findings indicate many businesses don't have the time, personnel or resources to protect their networks from new cyber-threats and attacks. As a result, they rely on reseller partners to help them in key areas of network security solution management and mitigation of cyber-threats.