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Time to Talk About Tablet PCs? Broader support for tablet-style apps enables their maximized use for general office work. So You Want to Be an MSP? Find out what a solution provider needs to take into consideration before adopting managed services. Online Backup for the Channel VARs should weigh three major issues before they select an online backup partner. What CIOs Really Want from Their Solution Providers Sure, you sell them hardware and software licenses, but your customers could get that stuff anywhere. Here are the real reasons why the CIOs at your client companies keep you around, and what they want more of from you—based on a survey conducted by Ziff Davis Enterprise Research. Based on Ziff Davis Enterprise Research, IT Executives Service Provider Study, February 2008 Channel Summit 2008 Building Business Through Profitable Partnerships ATT Makes 3G Broadband Simple The USBConnect 881 eschews the traditional PC Card interface for USB 2.0 and opens up the world of 3G to almost any PC. IT Support in the Third World David Goodman, chief technology officer of the International Rescue Committee in New York City, talks about the unique challenges of supporting third world IT shops and mentions some of his experiences. Brocade`s New Channel Play Brocade launches new products and channel programs to increase its presence in the data center. Top 10 Business Drivers for 2008 An online survey was conducted among a sample of technology decision makers selected from the Ziff Davis Enterprise Service Provider database from Nov. 27 to Dec. 10, 2007. In total, 393 ZDE subscribers qualified for and completed the survey. Qualified re Do Your Customers Hate Vista? Rip and Replace with a Twist Give Vista the heave-ho and turn your customers on to alternatives. Is Small the Next Big Thing for AMD? AMD is banking on its DTX design spec to bring small and quiet desktops to a desk near you. Will Buy.com's Video Comments Change E-Commerce? News Analysis: Buy.com is trying to merge two Web staples user reviews and homemade videos in an effort to boost sales, but will consumers buy it? Google Grabs 5 Percent Solution News Analysis: Google emerges as a top tech firm, but shows its vulnerable side, as it beats Microsoft for a 5 percent stake in AOL's business. Misplaced Caution About Open-Source Anti-Spam? Despite advantages in price (it's hard to beat free) and, often, greater capabilities, many companies are still reluctant to use anything but commercial anti-spam software. Channel Steps Up to Hurricane Rita Preparation Despite the cautionary tale of Hurricane Katrina, many companies are still unprepared for Rita. VARs and backup vendors step up (sometimes for free) to help out. Slamming Spam for Free Open-source anti-spam applications that use statistical analysis can pick out spam much more accurately than Bayesian filters, once they get enough training. Partners Say Shakeup Will Sharpen Microsoft's Agility Microsoft Technology Partners say the company's reorganization plan will help it focus on current business challenges, but shouldn't have any effect on their relations with the software giant. Disaster Preparedness Remains a Hard Sell for VARs Despite large scale disasters like Hurricane Katrina, less than 25 percent of businesses even have a disaster recovery plan and VARs face difficulty improving that statistic. Security App 'Solidifies' Against Bad Code Security software maker Solidcore presents a VAR program to help channel partners learn about its new application, as well as proactive data-center-level security. Black Hat Confab to Spotlight Database Security The annual security think tank promises 60 new research presentations, 13 new hacking tools, 15 new exploits and the first-ever example of exploit shellcode in Cisco's IOS.