12 Key Factors Affecting Communications Tools Adoption

By Gina Roos  |  Posted 2015-10-28 Email

Mobility enablement, in combination with cloud-based solutions, is the biggest driver for the adoption of new communications systems, according to a new survey released by cloud services provider Evolve IP. The study, based on a poll of more than 1,000 IT professionals and executives, looks at why companies are adopting business communications tools and how often they replace their systems, as well as satisfaction levels between enterprises with cloud communications systems and those using legacy, premise-based PBX systems. The survey also reveals that businesses need to be educated on unified communications (UC). "This year's survey demonstrates very clearly why organizations are retiring their legacy PBXs and moving their business communications and collaboration tools to the cloud," Tim Allen, chief sales officer of Evolve IP, said in a statement. As this trend continues, channel providers will need to help businesses make the transition to the cloud for IT services, including phone systems/UC and mobile device management.


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