Managed Services
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Managed Services
Intermedia Offers 100% Data Protection Guarantee on Exchange 2010
The guarantee is the first of its kind and could mark a shift in the way SaaS providers assure customers of the safekeeping of their data.
Polycom, BT Video Conferencing, UC Managed Service Won't Cut Partners Out
Polycom and BT announced a new unified communications and video conferencing managed service that will span all 120 countries in BT's network. But Polycom executives say there's plenty of room for Polycom's existing channel partners to continue to offer UC and video conferencing as a managed service, too.
Rackspace Expands SAAS Offerings to Include Online Storage
Hosted and cloud services provider Rackspace says 65 to 70 percent of its SAAS business comes through its solution provider channel partners, and now it will expand those offerings beyond e-mail and hosted Microsoft Exchange to include two new storage services: file sharing and backup. A hosted Microsoft SharePoint offering is also in the works.
Solution Providers Call VMware View 4 Disruptive, Game-Changing
VMware View 4 delivers PC over IP protocol -- delivering virtualized PC desktops to the client side for the first time. The technology promises to provide cost reductions in the form of simplified IT management as well as quick and easy disaster recovery.
Top SaaS Growth Markets
Momentum continues to build behind software as a service. Gartner is forecasting worldwide software SaaS revenue to hit $7.5 billion in 2009, a 17.7 percent increase from 2008 revenue of $6.4 billion. And it’s not stopping there. Expectations for sales total $14 billion by 2013. Channel Insider breaks out the most promising SaaS markets for the channel.
Nimsoft Extends Partner Program to Developers, Solution Providers
Managed services platform provider Nimsoft is formalizing its partner program and extending it beyond service providers to also include solution providers and technology development partners.
ConnectWise Upgrades Partner Community Platform
Professional service automation vendor ConnectWise is launching its second-generation partner collaboration platform, a matchmaking tool to find other partners in different geographies or with different skill sets.
Windows 7: The End of an Era
The launch of Windows 7 may redeem Microsoft for the mistakes it made with Vista. However, Windows 7 may mark the end of the upgrade-refresh cycle as the cloud continues to takeover the computing world.
N-Able Lauds Best and Brightest Partners
N-Able regaled its managed services partners last week at its annual partner conference in Scottsdale, Ariz. In addition to conducting two days of working session, revamping its licensing model and unveiling new products, N-Able also took the time to award its top MSP partners. Here are the winners.
Microsoft Calls for Trade Rules Governing Software Services
The patchwork of laws around the world governing practices such as email retention is making it harder for service providers to operate on a global basis. Microsoft is calling for new trade rules to govern software services.
N-Able Offers Free License, Security Module to Spur Sales
N-Able's aggressive enablement push is aimed at eliminating barriers to entry that have prevented MSPs from converting existing small and midsize business customers to managed services.
IT Budgeting and Priorities: What Your Customers Are Thinking
The uncertainty in the market may be tough for those in the channel, but if a new survey of CIOs and executive IT leaders conducted by the Society for Information Management (SIM) is to be believed, spending will largely hold steady or even increase in 2010. The survey questioned SIM members about their 2009 and 2010 budget priorities and offers those selling into the enterprise a critical look into CIO priorities in the next 12 months. Channel Insider takes a deeper look at the findings.
Barracuda Acquires Cloud Security Vendor Purewire
Barracuda Networks will use Purewire to augment its existing cloud-based security services and develop hybrid solution packages with its appliances.
McAfee Commits to Services Through Partners
The security company will expand its professional services capabilities to support large, direct accounts, but CEO Dave DeWalt says the bulk of services will go through channel partners and keep McAfee near purely a technology supplier.
ConnectWise Jumps Gun on OnForce Alliance
PSA vendor ConnectWise acknowledges that the press release it issued announcing an integration with online IT marketplace OnForce was erroneous. ConnectWise and OnForce say they are in preliminary discussions. OnForce already partners with ConnectWise rival AutoTask.
ASCII, Cetrom Partnership Addresses Cloud Interoperability
ASCII members will gain access to Cetrom's integration and customization services to build cloud computing portfolios tailored for specific customers and verticals.
IT Association CompTIA Acquires MSP Partners
Industry nonprofit says deal intended to extend its capabilities and resources to serve the growing ecosystem of managed services providers in the channel.
ConnectWise Expands Cloud Computing Offerings
Professional service automation provider ConnectWise says that by providing easier integration of third-party applications with its platform, partners will have access to more functionality.
i3, Datatrend Team for Packaged IBM Solution
Two IBM business partners collaborate to develop a network management and monitoring solution that solution providers can use in Tivoli deployments and managed services engagements.
New Accounting Rules Make Tech Services Appear Bigger
MSPs and professional services providers will benefit from accounting rule changes championed by Apple and other big vendors that allow the immediate full recognition of ongoing services revenue. >> Read More From Our Managed Services News Archive
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