Managed Services - Channel Insider
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Bull’s Eye Awards
Nominations Open for Channel Insider 2009 Bull’s Eye Awards
Nominations are now open for the Channel Insider 2009 Bull’s Eye Awards, which recognize excellence in customer service, technology prowess, business acumen, channel leadership, communications and community building, and innovation among vendors, solution providers, distributors and channel services companies.



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    Managed Services

    ConnectWise Upgrades Partner Community Platform
    Professional service automation vendor ConnectWise is launching its second-generation partner collaboration platform, a matchmaking tool to find other partners in different geographies or with different skill sets.
    Windows 7: The End of an Era
    The launch of Windows 7 may redeem Microsoft for the mistakes it made with Vista. However, Windows 7 may mark the end of the upgrade-refresh cycle as the cloud continues to takeover the computing world.
    N-Able Lauds Best and Brightest Partners
    N-Able regaled its managed services partners last week at its annual partner conference in Scottsdale, Ariz. In addition to conducting two days of working session, revamping its licensing model and unveiling new products, N-Able also took the time to award its top MSP partners. Here are the winners.
    Microsoft Calls for Trade Rules Governing Software Services
    The patchwork of laws around the world governing practices such as email retention is making it harder for service providers to operate on a global basis. Microsoft is calling for new trade rules to govern software services.
    N-Able Offers Free License, Security Module to Spur Sales
    N-Able's aggressive enablement push is aimed at eliminating barriers to entry that have prevented MSPs from converting existing small and midsize business customers to managed services.
    IT Budgeting and Priorities: What Your Customers Are Thinking
    The uncertainty in the market may be tough for those in the channel, but if a new survey of CIOs and executive IT leaders conducted by the Society for Information Management (SIM) is to be believed, spending will largely hold steady or even increase in 2010. The survey questioned SIM members about their 2009 and 2010 budget priorities and offers those selling into the enterprise a critical look into CIO priorities in the next 12 months. Channel Insider takes a deeper look at the findings.
    Barracuda Acquires Cloud Security Vendor Purewire
    Barracuda Networks will use Purewire to augment its existing cloud-based security services and develop hybrid solution packages with its appliances.
    McAfee Commits to Services Through Partners
    The security company will expand its professional services capabilities to support large, direct accounts, but CEO Dave DeWalt says the bulk of services will go through channel partners and keep McAfee near purely a technology supplier.
    ConnectWise Jumps Gun on OnForce Alliance
    PSA vendor ConnectWise acknowledges that the press release it issued announcing an integration with online IT marketplace OnForce was erroneous. ConnectWise and OnForce say they are in preliminary discussions. OnForce already partners with ConnectWise rival AutoTask.
    ASCII, Cetrom Partnership Addresses Cloud Interoperability
    ASCII members will gain access to Cetrom's integration and customization services to build cloud computing portfolios tailored for specific customers and verticals.
    IT Association CompTIA Acquires MSP Partners
    Industry nonprofit says deal intended to extend its capabilities and resources to serve the growing ecosystem of managed services providers in the channel.
    ConnectWise Expands Cloud Computing Offerings
    Professional service automation provider ConnectWise says that by providing easier integration of third-party applications with its platform, partners will have access to more functionality.
    i3, Datatrend Team for Packaged IBM Solution
    Two IBM business partners collaborate to develop a network management and monitoring solution that solution providers can use in Tivoli deployments and managed services engagements.
    New Accounting Rules Make Tech Services Appear Bigger
    MSPs and professional services providers will benefit from accounting rule changes championed by Apple and other big vendors that allow the immediate full recognition of ongoing services revenue.
    Panda Targets Symantec, McAfee with Revamped Channel Program
    Panda Security is revamping its U.S. channel and sales programs to focus exclusively on growing through solution providers. By making its products and programs easier to use, Panda hopes to take share away from its larger domestic rivals.
    CORRECTED: ConnectWise Acquires PSA Assets from CoreConnex
    CoreConnex was looking to get out of the professional services automation market to spend more time focusing on its financial analytics dashboard.
    HP Unveils Global Business Unit for Managed Print Services
    HP announces new printer products, new alliances with distributors and an enhanced relationship with Canon, a services component through EDS, and a new channel partner program to help resellers get into the managed printer services business.
    Verio Targets SMB Market with Hosting Solution
    The new solution will allow Verio’s channel partners to target SMB customers that today have modest online needs, such as hosting a static, information-only Web site, but want to scale their operation over time.
    White Boxes Plus HAAS Have Potential
    Custom-built computers and servers have suffered the same commoditization as their branded counterparts. That trend may ultimate work in its favor by giving hardware as a service (HAAS) providers an affordable platform for standardizing customer infrastructures at a lower total cost of ownership.
    Google Eyes MSPs as It Crafts a Channel
    In its latest move, Google signed on as a platinum sponsor of the MSP Partners organization as it tries to expand the reach of its Google Apps suite to a broader set of partners.
     


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