Tech Analysis - Channel Insider
Empowering the next generation Channel

Sure, you sell them hardware and software licenses, but your customers could get that stuff anywhere. Here are the real reasons why the CIOs at your client companies keep you around, and what they want more of from you—based on a survey conducted by Ziff Davis Enterprise Research.

 

Based on Ziff Davis Enterprise Research, IT Executives Service Provider Study, February 2008

 

What CIOs Really Want from Their Solution Providers - 'The Right Products and Capabilities'


( Page 9 of 12 )

Why do CIOs change service providers? The top reason cited by 26 percent of CIOs responding to the survey was the need for more capabilities and products.



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Slideshow Index:
  1. What CIOs Really Want from Their Solution Providers
  2. 'Technology Recommendations'
  3. 'Return on Investment Analysis'
  4. 'White Papers, Research and Other Educational Material'
  5. 'User Training'
  6. 'Headhunting '
  7. 'Online Training'
  8. 'Asset Management '
  9. 'The Right Products and Capabilities'
  10. 'More Value'
  11. 'The Right Price'
  12. 'Customer Service'