Research Exclusive: Perspectives on Renewals from Vendors, VARs, Users

  • By

    Chris Gonsalves

    | Posted 2008-07-14
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In order to keep track of renewal efforts, More than 40 percent of solution providers use internal systems used to track expiring contracts. About 20 percent let vendors do the tracking and pass notifications along, while a similar number report that customers initiate renewal conversations.

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