Surveys - Channel Insider
Empowering the next generation Channel

Surveys: IT Jobs: Solution Providers Speak Out on Talent Crisis


When it comes to IT jobs, good help is hard to find, even in this economy. Solution providers are having a hard time filling IT jobs for sales and tech talent, according to the Channel IT Talent survey conducted by Channel Insider and Amazon Consulting. Here’s how the IT jobs crisis is impacting solution provider businesses.
 
  • 1 in 3

    The ratio of solution providers that say the IT talent shortage is a serious or critical issue affecting their ability to do business.
  • 45%

    Percentage of solution providers that say competing low-wage, offshore IT services are hampering their ability to pay for high-priced domestic IT talent.
  • 68%

    Percentage of solution providers that say they can't find the right type of IT talent to fill their and their customers' needs.
  • 31%

    Percentage of solution providers that say they lose business because they can't hire enough of the right sales and account management talent.
  • 39%

    Percentage of solution providers that say the lack of good IT talent is increasing the cost of their professional services.
  • 34%

    Percentage of solution providers that say their business performance would improve by 25 percent or more if their IT and sales talent issues were resolved.
  • Top Challenges in Solving Talent Needs

    See chart
  • 1 in 5

    Ratio of solution providers that say their sales turnover rate is greater than 36 percent annually. Second highest turnover rate: technical services.
  • How solution providers are working around technology talent shortage (top 5)

    See chart
  • How solution providers are resolving sales talent shortages (top 5)

    See chart
  • 58%

    Percentage of solution providers that say the best way to filling their IT sales and tech staffing gaps is to develop talent internally. Second best source: competitive hires from other solution providers (45%).