As partners and customers start to deal with the aftermath of the Virginia earthquake and the Eastern seaboard hurricane, it never hurts to run through some of the dos and don'ts of handling damaged equipment--particularly storage devices in need of work by data recovery specialists. According to the experts at Kroll Ontrack, the following are some of the most important considerations to keep in mind in the short- and long-term. Kroll Ontrack is currently offering free data recovery evaluations and discounted data recovery service for all desktops, laptops and USB drives affected by Hurricane Irene, as well as a discounted rate on all servers, tapes and other methods of storage affected by the hurricane. These offers stand through October 31, 2011. "Heavy storms causing rolling blackouts and power outages are significant causes of data loss, and damage to personal property during severe weather can be devastating," said Todd Johnson, vice president of operations for Kroll Ontrack. "While most possessions can be replaced and are usually covered by insurance, the same cannot be said for digital data."
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Short-Term Recovery Tip Do not shake, disassemble or attempt to clean any hard drive or server that has been damaged - improper handling can make recovery operations more difficult which can lead to valuable information being lost.
Short-Term Recovery Tip Never attempt to dry water-damaged media by opening it or exposing it to heat - such as that from a hairdryer.
Short-Term Recovery Tip Do not attempt to operate visibly damaged devices.
Short-Term Recovery Tip Do not attempt to freeze-dry media.
Short-Term Recovery Tip Do not use common software utility programs on broken or water-damaged devices.
Long-Term Recovery Tip If you are dealing with large servers, make sure they have adequate air conditioning. Increases in computer processor speed have resulted in more power requirements, which in turn require better cooling -especially important during the summer months.
Long-Term Recovery Tip Invest in some form of Uninterruptible Power Supply (UPS), which uses batteries to keep computers running during power outages. UPS systems also help manage an orderly shutdown of the computer – unexpected shutdowns from power surge problems can cause data loss.
Long-Term Recovery Tip Check protection devices regularly. At least once a year you should inspect your power protection devices to make sure that they are functioning properly. Most good ones will have a signaling light to tell you when they are protecting your equipment properly.
Intel Technology Provider Program
Intel Technology Provider Program (ITP) helps resellers better understand Intel products which power the technology they sell, and enables value-add services such as remote manageability or anti-theft tracking. Learn More
WindowsForDevices.com
WindowsForDevices.com is the comprehensive news site covering Windows embedded technologies. Visitors get news, technical white papers, opinion columns and extensive directories covering the products and companies in the marketplace. Click Here
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