HomeSpotlight Page 7 - Top 20 Tech and Channel Trends of 2009
The last 12 months will go down as one of the most disruptive and tumultuous periods in channel and technology market history. Not all the trends of 2009 are bad; in fact, some are quite positive. Channel Insider reflects on the top 20 trends of 2009 and their impact on the technology and channel marketplaces.
Top 20 Tech and Channel Trends of 2009 - 15. Consolidation of Professional Services
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15. Consolidation of Professional Services
How important are professional services? As the economy sank in 2009, solution providers reported seeing a dramatic shift in revenue from product sales to professional services. The demand for professional services and importance of this revenue source was most evident in the rapid consolidation of big integrators and services companies. First, HP completed its $14 billion acquisition of EDS. Dell followed suit in September with the $4 billion acquisition of Perot Data Systems. And then Xerox bolstered its professional services capacity with the $6.4 billion purchase of Affiliated Computer Services. In the absence of big hardware and software sales, professional services became one of the best games in 2009.