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The last 12 months will go down as one of the most disruptive and tumultuous periods in channel and technology market history. Not all the trends of 2009 are bad; in fact, some are quite positive. Channel Insider reflects on the top 20 trends of 2009 and their impact on the technology and channel marketplaces.

Top 20 Tech and Channel Trends of 2009 - 9. Unified Communications Gets Real


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9. Unified Communications Gets Real
Unified communications—the long-promised dream of converged digital, voice and video communications—isn’t quite here yet, but it’s getting close. As the hassle and cost of travel continues to rise and the need for greater collaboration increases, businesses are turning to unified communications as the alternative to disjointed e-mail and conference calls, as well as means to eliminate travel. The bigger driver, though, is the rise of social networking and microblogging. Unified communications systems are incorporating many features that look and feel like Twitter and Facebook feeds. Many analysts will point to video as a driving force, but the real magic behind unified communications is real-time document sharing and collaboration tools that made disparate workgroups more efficient.

>> Was 2009 a Tipping Point for Unified Communications and Video Conferencing?



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Slideshow Index:
  1. Top 20 Tech and Channel Trends of 2009
  2. 20. Recession, Recession, Recession
  3. 19. Coalescing Channel Communities
  4. 18. Price Integrity Slips; Margins Under Pressure
  5. 17. Marketing and Lead Gen Rediscovered
  6. 16. Security Gets Hot, Again
  7. 15. Consolidation of Professional Services
  8. 14. The “Free Way” to Expanding Market Share
  9. 13. Storage in Demand
  10. 12. Skills Shortage Amid High Unemployment
  11. 11. Let’s Get Vertical
  12. 10. Death of Printers
  13. 9. Unified Communications Gets Real
  14. 8. The Battle for the Setting Sun
  15. 7. Hewlett-Packard Buys 3Com
  16. 6. Cisco’s Unified Computing Strategy
  17. 5. Microsoft vs. Google: Open Warfare
  18. 4. Apple in the Enterprise
  19. 3. Rise of the Netbook
  20. 2. Windows 7
  21. 1. Cloud Computing (’Nuff Said)
  22. What’s Your Top Story of 2009?