Online IT services marketplace OnForce says that a recovery may be in the works, based on the results of its third quarter market trends report. Here’s what you need to know about the highest paying jobs, the jobs in the most demand and the top geographies for IT services
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Q3: A Return to Normal?Online IT services marketplace OnForce recorded a return to pricing stability and installation work in the third quarter – good news for a market that’s been battered by a recession and leaning on break/fix work. OnForce released some of the key market trends from its third quarter. Here are the factors at play in today’s IT marketplace.
Prices StabilizeOnForce says the marketplace saw price stabilization for the second quarter in a row. OnForce notes that the Projector category earned the highest hourly rate compared to all other categories. Average work order value for this category was $227 in Q3.
Lowest Paying JobPC desktop came in as the least expensive onsite service category in Q3, with an average work order value of $98.
Installation vs. Break/Fix WorkInstallation work grew by 4 percent in the third quarter while the total number of break/fix events declined by 3 percent from the second quarter.
Work Order Volume: Top JobsTop categories in work order volume werePC desktop 30% (down from 32% in Q2)TV/Video 16% (down from 19% in Q2)Network 15% (up from 13% in Q2)Printer 9% (steady compared to Q2)
Fastest Growing in Work Order VolumeThe fastest growing work order category in terms of volume: VOIP /Telephony. This category also experienced the greatest decrease in work order value when compared to any other category.
The Biggest PaycheckHome theater onsite service was the most expensive category of services within the consumer electronics category.
Least Expensive GeographiesThe least expensive states for onsite services in Q3 were Maine, New Hampshire and Nevada. Q2’s least expensive states were Kentucky, West Virginia and Maryland.
Most Expensive GeographiesWant to charge a premium? The most expensive states for onsite services in Q3 were South Dakota, North Dakota and Vermont.
Top Volume CitiesCities with the greatest onsite service volume for the fourth quarter in a row were Houston, Chicago and New York.
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