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According to Ziff Davis Enterprise Research, which conducted online surveys with 245 IT directors and managers, there are a number of influencing factors when it comes to selecting a service provider. Find out what the top 10 factors are here.  

Top 10 CIO Influencers When Choosing a General Service Provider - 8. Consulting/Professional Services Capabilities


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With only 21 percent of CIOs calling it a priority when searching for a service provider, consulting and professional services capabilities of the VAR ranked fairly low. This shows that CIOs are more concerned with quality of service and maybe feel that what one service provider cannot do, another may be able to provide. Also, CIOs may be more prepared to hire specialist consultants for each area of their systems, rather than have one more generic reseller provide all the professional services.




 
 
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Slideshow Index:
  1. Top 10 CIO Influencers When Choosing a General Service Provider
  2. 10. Security
  3. 9. Low Price
  4. 8. Consulting/Professional Services Capabilities
  5. 7. Ease of Doing Business
  6. 6. Brand Familiarity
  7. 5. Company Reputation or Recommendations
  8. 4. Customer Service
  9. 3. Reliability of Products/Services
  10. 2. Quality of Products/Service
  11. 1. Best Value for the Money