The transition from solution provider to managed service provider can be tough. Here are the top five challenges your company is likely to face, based on a survey of 325 channel professionals.
The Top 5 Obstacles to Becoming an MSP - '4. Skilling Up'
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The biggest issue for 26 percent of respondents was training. This is where vendors must ensure that they are offering the right skills to a transitioning VAR to enable it to re-educate its staff under an MSP model.