Channel News and Analysis - Channel Insider
Empowering the next generation Channel
 

Bull’s Eye Awards
Nominations Open for Channel Insider 2009 Bull’s Eye Awards
Nominations are now open for the Channel Insider 2009 Bull’s Eye Awards, which recognize excellence in customer service, technology prowess, business acumen, channel leadership, communications and community building, and innovation among vendors, solution providers, distributors and channel services companies.



Sponsored Links
  • Control VM Sprawl, What You Don’t Know Can Hurt You
  • FREE Sophos Encryption Tool: Encrypt, compress and share files easily
  • LSI 6Gb/s Portfolio Expands to Include SATA+SAS HBAs
  • Reduce the cost of managing your mobile workers.
  • Find out 7 Ways to Drive Data Center Efficiency
  • SonicWALL breaks through network and email gridlock
  • Save up to 40% on calling costs with Avaya Aura™



  •  

    Microsoft to Reissue Problem Patch to Fix Lockup Glitches

    in Channel News and Analysis


    Article Rating:starstarstarstarstar / 0
    Article Views: 837

    Rate This Article:
    Add This Article To:
    Microsoft plans to rerelease the problematic MS06-015 update on April 25 to correct an issue that has caused system hangs, Windows crashes and the appearance of strange dialog boxes.

    For some Windows users, there will be two Patch Tuesdays in April.

    The Redmond, Wash. software maker plans to rerelease the problematic MS06-015 update on April 25 to correct an issue that has caused system hangs, Windows crashes and the appearance of strange dialog boxes after the original patch was installed.

    "[We have] re-engineered the MS06-015 update to avoid the conflict altogether," said Stephen Toulouse, program manager in the Microsoft Security Response Center.

    The company's plan is to target the rerelease only to Windows users who are affected. In a blog entry, Toulouse said the company's patch deployment technologies will have "detection logic" built into them to only offer the revised update to customers who don't have MS06-015 or are having the problem.

    Resource Library:

    The glitches, which Microsoft claims affect only a tiny fraction of the 120 million installations of the patch, stem from a new binary called VERCLSID.EXE that validates shell extensions before they are instantiated by the Windows Shell or Windows Explorer. On systems running Hewlett-Packard's Share-to-Web software, Sunbelt's Kerio Personal Firewall and some NVIDIA Drivers, users complained that the new binary stopped responding.

    This caused some applications to hang when conducting certain operations, like opening a file from the "File open" dialog in an application. Windows users deploying the critical MS06-015 update have also complained about problems accessing special folders like "My Documents" or "My Pictures."

    Click here to read more about lockups and system crashes caused by the original MS06-015 patch.

    In addition, the update is causing Microsoft Office applications to stop responding when Office files are saved or opened in the "My Documents" folder, system freezes when opening a file through an application's file/open menu, and lockups when typing a URL into IE.

    "What the new [re-engineered] update essentially does is simply add the affected third-party software to an 'exception list' so that the problem does not occur. The revised update automates the manual registry key fix," Toulouse explained, referring to a workaround released in a knowledge base article earlier this week.

    "I want to be real clear about that. When the update is rereleased, it's going to be very much targeted to people who are having the problem, or people who have not installed MS06-015 yet. That means if you have already installed MS06-015 and are not having the problem, there's no action here for you," he added.

    Click here to read more Microsoft's struggles with the quality of security patches.

    Separately, a Microsoft spokesman said the company is investigating new reports of patch-related glitches with the MS06-016 cumulative security update that fixes a remote code execution flaw in Outlook Express. He said the company will provide customer guidance once it figures out the reasons for the problems.

    According to Kent Woerner, a network administrator responsible for managing 300 workstations, the Outlook Express patch caused major breakages. "The address book wouldn't function at all, and users couldn't read or send messages. After I uninstalled [the update], the systems all went right back to normal," he said in an e-mail exchange with eWEEK.

    Users affected by the Outlook Express glitch have flocked to Microsoft's help and support discussion groups to complain about address book and other associated errors caused by the MS06-016 update.

    Check out eWEEK.com's for the latest security news, reviews and analysis. And for insights on security coverage around the Web, take a look at eWEEK.com Security Center Editor Larry Seltzer's Weblog.





    Discuss Microsoft to Reissue Problem Patch to Fix Lockup Glitches
     
    >>> Be the FIRST to comment on this article!
     

     
     
    >>> More Channel News and Analysis Articles          >>> More By Ryan Naraine
     


     


    [ci] feeds
    XML
    Add Channel News, Product Reviews, Trends and Analysis to your RSS newsreader or My Yahoo!


    HTML PLAIN TEXT

    Keep on top of news for VARs and Resellers with CI's Weekly Newsletter and Alerts.

     


    CHANNEL RESOURCE CENTER
     
     
    Enterprise Mobility Zone
    The Enterprise Mobility Zone (EMZ) blog is a tool designed to help senior IT executives discuss, create and deploy next-generation mobile strategies in their organizations.
    Go beyond yesterday's tactical approach to mobility!
     
    Build A More Efficient Data Center
    Demands are growing but budgets are not. Solve your pressing IT issues using the resources you already have. Determine which technologies can help you drive efficiencies and how they are applied. Gain a quick ROI on new initiatives
    Find out how
    Let Enterprise TechBrief do the work for you. Aggregated content, tech news, product reviews, vendor updates, how-to’s—all you need to boost your efficiencies and cut costs, all from one place.
    enterprisetechbrief.com