Channel News and Analysis - Channel Insider
Empowering the next generation Channel
 

Sponsored Links
  • Try Windows Azure free for 90 days

  • Introducing the world's first family of systems with integrated expertise

  • FREE Securing Smartphones & Tablets for Dummies Book from Sophos
  • 5 New Technologies That Will Change Enterprise ITAdvertisement
  • Build an IT Infrastructure That Delivers the Future

    		•  

    Infosys Gets Microsoft Internal IT Management Outsourcing Deal

    in Channel News and Analysis



    DATE: 2010-04-15 | By eWEEK Staff
    Article Rating:starstarstarstarstar / 0
    Article Views: 1757

    Even Microsoft outsources internal IT. The company announced that it has struck a deal with Infosys for IT services including help desk, desk-side services, and infrastructure and application support to the India-based company.

    Rate This Article:
    Poor Best
    Add This Article To:
    Microsoft's internal IT services have been outsourced to India-based Infosys, which plans on providing the company with help desk, desk-side services, and infrastructure and application support through multiple centers worldwide.

    "Infosys demonstrated that it understood our transformational goals by introducing a flexible and innovative end-to-end approach to manage our support infrastructure," Jim BuBois, general manager of Service Management for Microsoft, wrote in an April 13 e-mail for eWEEK. "The fully integrated solution developed by Infosys, combined with process compliance, a robust tool platform and the creation of a Service Excellence Office will help us enhance how we deliver end-user computing services to our internal employees and partners while leveraging the innovation and investments we make in developing new technologies."

    Read More >>




    comments dic


     
     
    >>> More Channel News and Analysis Articles          >>> More By eWEEK Staff
     



    		 


    Related Content

    Articles Labs/How-To Multimedia

    channel chatter


    HTML PLAIN TEXT

    Keep on top of news for VARs and Resellers with CI's Weekly Newsletter and Alerts.


    [ci] feeds
    XML
    Add Channel News, Product Reviews, Trends and Analysis to your RSS newsreader or My Yahoo!

     

    CHANNEL SPONSORED RESOURCE CENTER
     
     
     
    Start the New Year with business intelligence—it’s a smart move
    Join us on February 1 for an encore rebroadcast at either 5 am or 12 noon EST and discover how business intelligence (BI) supports companies in uncertain business and economic climates. Get expert advice on how to create a strategy that fits your organization's needs and budget and see how quickly it can pay for itself.
    Click Here
     
    Security and Availability Essentials for Running Your Business in the Cloud
    Are you moving to the cloud? Find out what every IT professional should know about security and availability before moving to the cloud. Hear what a security provider’s own CSO has to say.
    Watch Video
    A new algorithm automatically identifies relationships between variables to help reduce researcher prejudice.
    Click HereAdvertisement