Connecting IT Customers with Social Networking

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    Channel Insider Staff

    | Posted 2010-01-19
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A new survey found that IT organizations are increasingly disconnected with meaningful social networking campaigns that are beginning to creep throughout many businesses. One hundred thought leaders were polled about their social networking usage and the channel should be interested in the results.
Who's Doing It?75 percent of respondents use social networks and 50 percent use microblogging for business purposes. The most common departments using consumer-based social networking for business purposes:• marketing and communications • human relations• customer service departments
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