Talk Up with TokBoxBy Frank Ohlhorst | Posted 2009-03-04 Email Print
Skype 4.0, ooVoo, Tokbox and Mebeam aim to make videoconferencing simple, but are any of them good enough for business use? Solution providers will find that limitations abound, creating up-sell opportunities.
TokBox differs in many ways from Skype and ooVoo. The service is a Web-based application that integrates with popular IM clients and requires no installation. Users simply create an account on the TokBox.com site and then use a Web 2.0 application to launch their IM session. Users can log in to AIM, Google Talk, Yahoo Messenger and MSN Messenger.
For video and audio communications, TokBox uses a custom Flash application, which can access the PC's Webcam and microphone. Users can launch one-on-one video chats or start videoconferences and invite multiple users.
TokBox doesn’t offer many collaboration features, as users are not able to share desktops, run slide shows or use a common whiteboard. That said, there are plenty of third-party tools and services that can add those features using a mashup style of implementation. TokBox is definitely worth a look, but users should expect to use it like a multi-participant video chat service and not much more.